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Hotel bookings — why you might need more than a confirmation number

Hotel reservation systems have come a long way from the early days of computerization. Most travelers and travel agents who booked hotels when the big chains first partnered with the airline reservation systems have at least one or two horror stories. There are still glitches.


American Airlines revs up for flight attendant strike

American Airlines (AA) is not waiting to find out whether an agreement will be forthcoming from their current round of negotiations with their flight attendants (FAs). They are training replacement flight attendants and recruiting more.


Before you change your return flight – read this first.

Most airlines will allow passengers change a return flight once they have departed for their flat change fee, assuming the class of service is available and the flight routing hasn’t changed. If passengers need to change a flight before departure, however, that’s a different story.


Privacy and personalized bargains for airfares

The new airfare order with fares, surcharges, fees and variations thereof will mean passengers will have to give airlines, travel agencies, GDSs and search engines even more information than ever before to find the lowest airfare. Privacy, once an afterthought when purchasing a ticket will become an issue.