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The Travel Troubleshooter: Can I redo my Disney vacation, please?

I recently booked a vacation package to Disneyland through Southwest Vacations, but I mistakenly entered the wrong date — September instead of December. We were away when the tickets were delivered, and I didn’t notice the error until it was too late. We were considered “no-shows” for our vacation.


Will this be the year for passenger rights?

The government wants to require airlines to include all required fees in the advertised price of its tickets, instead of breaking out each surcharge and creating the illusion of a cheaper fare. It would like more airlines to adopt contingency plans for lengthy tarmac delays, to report more data on delays and to notify customers promptly of delays.


Middle-East tourism, a time to pause until order is restored

As I scanned the newspapers of the world on the Web, I couldn’t help but think that it may be prudent to delay any planned trips to the Middle East. Those with legitimate business reasons for going, or government work might want to risk the problems. However, normal tourists are probably not exercising good judgment if they insist on traveling through these areas today.