NASA’s guidelines to protect historic sites on the moon

Space tourism is coming; probably sometime in the next few years. So, NASA and private space ventures are getting ready by publishing sets of regulations to deal with tourists wandering across the lunar surface and commercial operations doing whatever they will be doing.

It’s check-your-own-bag time for our do-it-yourself airlines

Self-service is taking another step at Seattle-Tacoma International Airport — Alaska Airlines is giving passengers the option of printing and tagging their own checked bags.

What we’re reading: NYC airports install virtual assistants, UA’s pilots display their ghetto, Vegas’ Crystals earns award

New York airports to implement virtual assistants, United's pilots invite execs to tour 'LAX Ghetto', Las Vegas Crystals earns VIVA award

Transportation Secretary appoints consumer advocate to new committee

Charlie Leocha, director of the Consumer Travel Alliance (CTA), has been appointed by Transportation Secretary Ray LaHood as the public interest representative to the Department of Transportation (DOT) Advisory Committee on Consumer Protections.
By |May 24th, 2012|Today|3 Comments|

Do airlines hate families? The pernicious battle against families who fly

Flying is already an extraordinary hassle for parents with toddlers, diaper bags, baby bottles, snacks, safety seats, games, extra clothing and TSA security checks. Now, the airlines are making it worse.

What we’re reading: United Continental to launch 2013 DEN-NRT, British battleground Las Vegas, female pilot tosses passenger over sexist remarks

United Continental to launch DIA-NRT service in 2013, battleground Las Vegas for non-stop U.K. flights, Brazilian female pilot tosses passenger over sexist remarks

Travel insurance claims can hinge on the tiniest details

To understand why a travel insurance company does the often confounding things that it does, you have to know more about the actual policies and talk with insiders who are familiar with the claims process. Travel insurance policies are set by underwriters, the entities that take on the risk of insuring you on your vacation.

What we’re reading: Mexicana may relaunch in June, 10 apps to help pass the time, Delta’s bizarre Rangers fan flight

Mexicana may relaunch in June after purchase by a Spanish firm, ten apps to help pass the time, Delta's bizarre Rangers fan flight has them cheering for the airline

Gremlins still rule with United Airlines reservations

It has been almost three months since the United-Continental computer system merger and some of the glitches have been worked out. But, as frequent fliers are learning, we are a long way from a gremlin-free zone. Two of the most maddening current gremlin areas are seat assignments and phantom cancellations — confirmed seat assignments are suddenly changed and confirmed reservations appear to disappear.

What we’re reading: DOT warns about “free” flights, FAA to re-open pilot fatigue rules, Qantas to cut more maintenance jobs

DOT warns airlines and agents "free" flights, FAA to re-open pilot fatigue rules for cargo airlines, Qantas to cut more maintenance jobs