My cruise line left me stranded in Naples — is this voucher the best they can do?

Judith Abramson's western Mediterranean cruise on the Oceania Marina last April did not end well. After a sudden illness, the ship's doctor decided she needed to go to the hospital, and she was unceremoniously disembarked in Naples, Italy, under less than ideal circumstances, she says.

What we’re reading: SIA adds A380 service to SFO, AA layoffs in Miami, United expands TSA’s PreCheck

SIA adds A380 service to San Francisco, AA announces possible layoffs in Miami, United expands TSA's PreCheck

In praise of low-tech directions — and the human touch — while traveling

Sometimes Janice Hough feels so low-tech when she pulls out a real map to find directions. Even moreso when she actually asks for directions, but finds unexpected pleasures when asking for directions. Do you?
By |July 24th, 2012|Today|15 Comments|

What we’re reading: United abused veteran, picking a travel worthy credit card, ANA grounds five 787s

United abused veteran after flight delays, picking a travel worthy credit card, ANA grounds five 787s for engine problems

Is airline food worth the risk?

In light of the news about needles found in the sandwiches on four Delta Airlines flights last week, Ned Levi examines airline food safety in the US where both TSA and the FDA have watchdog responsibilities to ensure airline food is safe, secure, and fit for consumption.
By |July 23rd, 2012|Columns|10 Comments|

What we’re reading: Reno/Tahoe on-time records, first electric Cessna next spring, overnight stays at port

RNO records highest rate of punctuality, first electric Cessna to fly next spring, overnight stays at port a popular option

Sunday musings: First vs. Coach, outsourcing dangers, family drives

This Sunday's food for thought comes from comedy, tragedy and reminiscing. Comedy about the differences between First and worst class (above), averted tragedy when needles were found in Delta airline meals, and thoughts about how a car used to be a time for family conversations.

Unnatural disaster: What to do when your hotel doesn’t have room

The deadly storms that left large swaths of the East Coast without power just before the Fourth of July holiday provided an uncomfortable lesson to hotel guests like Ken White: Always call to confirm your reservation — especially when the place you’re visiting is reeling from a natural disaster.

What we’re reading: No-fly list loophole, Comair may shut down, private ATC towers

Flight school No-fly-list loophole, Comair may shut down, GOP wants more private ATC towers

Missed BA connection leads to canceled return flight

New computer systems are scanning airilne reservations looking for cancellations. When traveling, should you miss a connection, reconfirm your return flights the following day. It may save lots of time at the airport.
By |July 19th, 2012|Today|9 Comments|