Mysteriously, a couple's seats together in Business Class get changed. The airline claims, "Stuff happens." Too bad passengers can make the same claim.
Millions of lives depend on the work of air traffic controllers daily, yet according to the National Academy of Sciences, the FAA is failing to ensure the air traffic controllers aren't severely fatigued on the job, and unable to keep air passengers safe.
Travelers United helped more than 15,000 travelers last year with problems ranging from unjust airline change fees to cruise cancellation fees.
If travelers follow these rules, they can maximize savings on a dream vacation through Europe for about the same as a visit to a big US city.
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This case underscores the sound reasoning behind the federal government's decision to force airlines to disclose these so-called "options" for air travelers in a proposed new regulation.
When my client had to cancel an intra-Africa ticket because of a canceled business meeting, she expected it to
A friend of mine found out about United's new carry-on size limits the hard way. He had to run back to the ticket counter to check it in because it was too wide.
Today, Travelers United is calling for travelers to join together to start a new revolution.
The battle to add protections to cruise passengers against crimes at sea and add passenger protections to cruises faces rough seas.