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Total fee absurdity: when your luggage costs more than your airfare

Tom Ungar and his wife spent $128 to fly from Venice, Italy, to Naples, which is a ridiculously low fare. But when their checked luggage tipped the scales at just over 20 kilos, their airline demanded an additional $152.

What we’re reading: Malaysia Airlines cuts US flights, Southwest wins 54 DCA slots, Delta’s in-flight safety video

Malaysia Airlines withdraws from US, Southwest wins 54 slots at Reagan National, Delta's new in-flight safety video

Should passengers know their rights?

Honestly, have you ever actually read through the contract of carriage for any airline you have recently flown? Do you have any idea about what is included in a contract of carriage?
By |January 30th, 2014|Today|0 Comments|

What we’re reading: United debuts Global Services lobby, Monaco no-nos, Boeing 747-8 in Seahawk colors

United debuts Global Services Lobby, what not to do in Monaco, Boeing 747-8 in Seahawk colors

What to do about the travel industry’s timeout clauses

“When I booked this ticket, I thought I had the 24-hour cancellation window for a flight, which has been publicized all over the news,” he says. He didn’t. The 24-hour rule has an important, but often unarticulated, catch: It doesn’t apply to flights booked fewer than seven days in advance.

What we’re reading: Eastern Air Lines revival, most popular Chinese restaurants, Simpsons town at Universal Orlando

Group wants to revive Eastern Air Lines name, America's most popular Chinese restaurants, new Simpsons town at Universal Orlando

5 reasons to consider a travel agent for a hotel staycation

Many travelers who prefer to do it themselves for simple trips will only call a travel agent for something complicated or exotic. But, in many cases when someone is looking for a special short getaway to a local hotel or resort, a travel agent might be more valuable than they think.

By |January 28th, 2014|Today|0 Comments|

What we’re reading: Etihad/JetBlue codeshare, Southwest announces international routes, study supports airline mergers

Etihad/JetBlue codeshare, Southwest announces international routes, study supports airline mergers

TSA Pre✓improved — now open for everyone

Recently there have been major changes in TSA's Pre✓ program for air travelers. Ned Levi discusses TSA Pre✓ generally and highlights the changes in the program, as well has how to be eligible to use TSA Pre✓ security lines at TSA airport security checkpoints. Also discussed is the combination of TSA Pre✓ with Global Entry for international travelers.
By |January 27th, 2014|Columns|0 Comments|

What we’re reading: UA wins lawsuit, Could AA help Alaska Airlines? Guide to resort fees

United wins lawsuit, Could American help Alaska Airlines? Guide to resort fees