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Consumer Traveler Newsletter

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  • Mackinac Grand Hotel 01
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    Sunday musings: Hotel satisfaction rises, luggage tactics, airline profits up and service down

Sunday musings: Hotel satisfaction rises, luggage tactics, airline profits up and service down

J.D. Power Reports: Hotel satisfaction reaches record high

Even with hotel fees rising and room rates increasing, it seems that

Vieques Island: From bomb site to beach destination

Once a Navy bombing range, Vieques now is known for gently curving seashores overlooking sweeping bays and tiny slivers of sand hidden at the end of narrow dirt roads.

What is the big deal about personalization of airfares?

What do you want? Airlines deciding on personalized airfares and fees based on your data? Or, you, making choices from a menu of options?
  • frontier plane with wolf on tail
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    Frontier flys from Cincinnati, UA’s DIY baggage tags, new hazmat rules

Frontier flys from Cincinnati, UA’s DIY baggage tags, new hazmat rules

Frontier adds flights from Cincinnati, United adds DIY baggage tags, new hazmat rule wording gets approval
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    Rep. DeFazio comments on and misquotes his misguided Transparent Airfares Act

Rep. DeFazio comments on and misquotes his misguided Transparent Airfares Act

The way the anti-consumer Transparent Airfares Act was passed by the House of Representatives is absolutely shameful.
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    Knee Defender banned in Australia; AA says, “No to Orbitz”; Ryanair to bid for Cyprus Airways

Knee Defender banned in Australia; AA says, “No to Orbitz”; Ryanair to bid for Cyprus Airways

Australian airlines ban Knee Defender, American pulls flights from Orbitz, Ryanair to make bid for Cyprus Airways
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    When you’re traveling, a picture can be worth a thousand dollars

When you’re traveling, a picture can be worth a thousand dollars

Car rental companies are more vigilant than ever about collecting damages from customers, so are hotels,
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    Australia to relax phone ban, intro airfare Boston to Hong Kong, future of Atlantic City

Australia to relax phone ban, intro airfare Boston to Hong Kong, future of Atlantic City

Australian carriers relax phone ban, awesome airfare to Hong Kong, the future of Atlantic City

Knee Defender airline battle — who do you think is right?

Who has more right to the space? The woman who wanted to recline? Or, the businessman who wanted to have room to work?