Frequent-flier programs are rigged to favor airlines, deceive passengers and cost consumers billions of dollars. The DOT IG is investigating the issue.
Some airline passengers are more equal than others, as Michael Morris found out when his daughter and 2-month-old granddaughter visited him from Los Angeles this summer.
When David Sun needs a cheap ticket, he Googles it. When James Pillow wants to fly somewhere, he doesn’t.
New research points the finger at passengers (other passengers) as the cause of many airline delays. Sometimes airlines may be at fault. You think?
Despite an industry effort to regulate itself, consumer groups are asking the government for tougher rules that would ensure them safer passage.
The reality is that these types of travel clubs are sophisticated and highly profitable to their owners, but risky, if not foolish, investments for most people.
Why are airlines raking in record profits? Maybe they’re monetizing your personal data without your explicit consent. Or, is it the fees?
Car rental companies are more vigilant than ever about collecting damages from customers, so are hotels,
Whether you use tobacco products or not, you have to know about these new problem areas. Or, your vacation can go up in smoke.