They resold my room — why can’t I get a refund?

Just before Gerald and Byrone LoCasale were to set sail on an 18-day Princess cruise from Fort Lauderdale, Fla., to Los Angeles, disaster struck. Byrone LoCasale sustained an injury that required immediate orthopedic surgery. The couple, both frequent Princess customers, reluctantly canceled the trip.

Charged twice for her flight — should I get involved?

Andrea Mitnick just wanted to book an airline ticket from Charlotte to Philadelphia, nothing more. She thought her first reservation, made from a hotel and a wi-fi with dial-up speed, had failed. “I never received any sort of confirmation that anything had gone through,” she remembers.

Is the government doing enough to stop resort fees?

or several tension-filled minutes, two Federal Trade Commission lawyers stood before the committee last month, insisting their agency had done all it could to stop hotels from deceiving the traveling public about resort fees. Not so, replied several consumer advocates and one member of the committee.

Airline code sharing — Whose ticket is it, anyway?

Airlines say code sharing alliances are necessary to offer passengers more routes and services. But air carriers in code share agreements are also granted antitrust exemption by the government, which allows them to keep fares on certain routes higher and limit choices, critics claim.