When Patrick LaPella says he made a “complete mess” of his hotel reservations in Covington, KY., you should take him at his word.
Change your mind when you’re traveling, and the consequences can be costly. Most airline tickets and many hotel rooms are nonrefundable. Changes require a hefty change fee plus any fare differential. Why doesn’t it work the other way around?
In a recent survey, a plurality of travelers (38 percent) said that finding the best deal topped their list, a tectonic shift from previous years, when collecting credits in a frequent-flier or frequent-stayer program was more important.
Have you noticed TSA Pre-Check lines getting longer and longer? There is a reason for that.
Sometimes, even environmentally-conscious companies have ridiculous policies. Here's a Marriott story.
This case underscores the sound reasoning behind the federal government's decision to force airlines to disclose these so-called "options" for air travelers in a proposed new regulation.
For the fiscal 2014/15 year, the Bahamas expects to collect $125 million in tourism taxes. Where are they going?
Loyalty programs must be more tightly regulated by law, and in some cases, banned outright. Fortunately, there's some good news on that front.