When DOT fines airlines for tarmac delays, why isn’t the money awarded to the passengers who sat on planes for hours before taking off?
If fuel prices are so low, why are air fares so high? And will prices ever return to Earth? They’re simple questions with complicated answers. But holiday travelers would like to know.
The deadly Ebola virus has arrived in the United States just in time for the holiday travel season, carrying fear and uncertainty with it.
Don't think technology can improve your trip? When the Williams recently checked into the Radisson Blu Hotel in Zurich, they were asked to sign for a room rate hundreds of dollars more than their online confirmation.
Witkin combed through his local newspaper, consulted the Kelley Blue Book and clicked on several auto-buying Web sites. Finally, he stumbled upon TrueCar.com.
The travel industry’s favorite new word seems to be “no,” which is a little jarring for customers who still think of travel as being part of the hospitality business.
Frequent-flier programs are rigged to favor airlines, deceive passengers and cost consumers billions of dollars. The DOT IG is investigating the issue.
Some airline passengers are more equal than others, as Michael Morris found out when his daughter and 2-month-old granddaughter visited him from Los Angeles this summer.
When David Sun needs a cheap ticket, he Googles it. When James Pillow wants to fly somewhere, he doesn’t.