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About Janice Hough

Our travel agent expert — she is one.

Time to put an end to dishonest fuel surcharges?

When my client had to cancel an intra-Africa ticket because of a canceled business meeting, she expected it to

By |July 8th, 2014|Today|0 Comments|
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    Are horse-drawn carriages on their last legs in New York City?

Are horse-drawn carriages on their last legs in New York City?

New York Mayor Bill de Blasio has vowed to ban horse-drawn carriages and replace them with electric open-air carriages.

Is it ethical to use only half of your airline ticket?

The airline industry is perhaps the only industry in America that gets away with rules that say you have to pay for trips you don't take.

6 European hotel booking tips

These days the internet makes it really easy to book a hotel anywhere in the world. Except when it doesn't. Here six tips to help when booking hotels in Europe.
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    6 tips to make working with a travel agent smoother, faster and cheaper.

6 tips to make working with a travel agent smoother, faster and cheaper.

If you use a travel agent, here are six tips to make the process much easier.

The glamour of business travel?

While money and perks can take some of the stress out of travel, they aren't a complete shield. Here, admittedly under the subtitle "First World Problems," is a story that may make anyone who doesn't travel for business a little happier.
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    $900 airline change fee — three months early! Why not a sliding-fee scale?

$900 airline change fee — three months early! Why not a sliding-fee scale?

Airlines love to excuse their change fees by simply saying that passengers should either buy unrestricted tickets or purchase insurance. But for leisure travelers, unrestricted fares are often priced out of the ballpark and insurance doesn't cover everything — like mistakes.