Every year, a few of my travel agency’s clients are shocked — shocked! — when I tell them the holidays are a busy time for travel. They assume everyone wants to be home with their families. Amazingly, some people want to get away from families.
For year-end frequent flier strategists, here are some steps to make sure that flights to ensure elite level status are flown perfectly. Plus, for those not chasing elite, make sure miles don’t disappear.
Miami International Airport was in a state of chaos. No one was being allowed into the concourses. Passengers and employees were being evacuated. My source? A panicked client who called me for help.
“Please be at the gate for boarding prior to the original scheduled departure time of 6:45 a.m., as the departure time could be revised again.” What?
Money can’t buy happiness, but it can buy you a space in a waiting line at a “hot” restaurant. Or, in Washington, DC, a place in a waiting line for a big congressional hearing. Should this be allowed?
I have two clients going to China from the San Francisco Bay Area for work, and their company covers business class tickets. But, leaving from a different city, not that far from their homes, can cost $1,000 less. Go figure.
The first decision on insurance of course is whether or not to take it. For those who do decide to take travel insurance, here are pitfalls to avoid.
No one likes hotel resort fees, except maybe for the hotels that rake in this pure profit.
Southwest called it a “technical glitch.” Travelers called it a nightmare. When Southwest Airlines’ computers malfunctioned last Sunday — Los Angeles International Airport referred to it in a tweet as a “nationwide passenger processing system outage” — the airline was forced to check in many travelers manually at the airport. The result? Hundreds of flight […]
My clients meticulously booked their 16-day trip to Scotland and Ireland months in advance. And our agency worked with Celebrated Experiences, a tour operator, to get an itinerary featuring daily touring with deluxe hotels. They also were interested in learning about both countries while they traveled and had decided to include private cars and drivers […]