“Interline agreement” is one of those jargon terms that might seem pretty meaningless to outsiders. So anyone reading that Delta Air Lines and American Airlines have ended their interline agreement might shrug and say, “so what?” Much of the time, interline agreements don’t matter. Until they do. Unfortunately for consumers, they matter most when things […]
Thanks to technology, travel can be booked with a few quick swipes and clicks. For most people, it means the process is much faster. It also means more mistakes. Any reader of this site will no doubt be familiar with stories of a small error turning into a big problem. And many of those problems […]
Thanks to technology, travel can be booked with a few quick swipes and clicks. For most people, it means the process is much faster. It also means more mistakes. Any reader of this site will no doubt be familiar with stories of a small error turning into a big problem. And, many of those problems […]
How do you turn sour grapes into a rare and expensive vintage? Ask your favorite airline — for over a decade they’ve been fermenting profits, ever since the fuel surcharges were no longer needed to cover oil price spikes. These surcharges aren’t subject to corporate discounts, travel agency commissions or government oversight. When oil prices […]
Airlines love to tout the benefits of code-share flights. But the truth is, the only people they really benefit are the airlines themselves. For those who might find the jargon confusing, a code-share is simply a flight that shows it’s operated by one airline, but is actually operated by another. In some cases, the code-share […]
When it comes to international travel and visas, a little knowledge can be a dangerous thing. Recently, a traveler showed up at the airport on the 3rd of July to fly to Spain. His passport expired in 89 days. The airline wouldn’t let him on the plane because Spain requires no visa, but it requires a passport with 90 days of validity.
These days, almost all tickets are electronic, and most agencies don’t even have ticket printers. But while travelers may not need paper tickets, it’s still a good idea to be armed with e-ticket numbers.
While a number of issues contribute to boarding delays, one of them has to be the stowing of carry-on bags. With passengers increasingly wanting to avoid checked baggage charges people are trying to bring as much as possible on the plane.
This is not a post about families needing to pay to sit together. Nor is it about whether it’s right or wrong for airlines to charge people to sit in a non-torturous position for long flights. But when travelers pay serious money for seat assignments, you would think they’d get those seat assignments, without needing […]
When a passenger accepted Lufthansa’s instructions to sort out the new boarding pass at the connecting airport, the flight turned into a disaster. Lesson learned — when a glitch is discovered, get it fixed right then.