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About Janice Hough

Our travel agent expert — she is one.
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    Here we go again — Delta and United kicking bargain hunters out of elite ranks

Here we go again — Delta and United kicking bargain hunters out of elite ranks

Airlines love big spenders. However, for years, loyal frequent travelers have been able to get nearly the same perks as those who only fly on expensive tickets.

How Marriott’s free WiFi offer is anti-consumer

Marriott made travel industry news last week by announcing that starting in January, all members of their Marriott Rewards

By |November 11th, 2014|Today|0 Comments|

5 rules for flying on regional carriers

If travelers end up on a regional carrier, here are five rule to follow that can make your trip, if not more comfortable, at least potentially, less miserable.

The irrational Ebola fear factor

Ebola is a scary disease. No question, it is horrible for the people of West Africa. But, the fear is becoming irrational as travelers cancel trips to the rest of Africa. Janice serves up a dose of reality.
By |October 29th, 2014|Today|0 Comments|
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    Stranded overnight twice on one weekend trip, and it’s not even winter

Stranded overnight twice on one weekend trip, and it’s not even winter

These days, airline travel can be a nightmare at any time, even when travelers are smart and experienced. And, the airlines are doing little to help those stranded by their mistakes.
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    Sometimes it doesn’t and shouldn’t matter “who you are” with the airlines

Sometimes it doesn’t and shouldn’t matter “who you are” with the airlines

Many travelers get frustrated with the airlines and tweet their frustration. If they’re lucky they might even get a

By |October 15th, 2014|Today|0 Comments|
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    Planning a stopover on a European trip? Many airline surcharges just jumped 500 percent

Planning a stopover on a European trip? Many airline surcharges just jumped 500 percent

Airlines just raised the stopover fee for flights to Europe from $100 to $500. Why? Because they can. Because they have an oligopoly that has no effective competition.
By |October 10th, 2014|Today|0 Comments|
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    5 considerations before booking separate tickets for a round trip

5 considerations before booking separate tickets for a round trip

In the not-too-distant past, the only way to get a discount fare for a round trip was to book

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    Should airlines pay us for schedule changes when they change them?

Should airlines pay us for schedule changes when they change them?

Should airlines pay passengers a change fine equal to their change fees when they significantly change flights? It seems like a good idea.
By |September 30th, 2014|Getting there|0 Comments|

Another candidate for the stupidest airline rule

Most industries have stupid rules. But, the airlines often seem determined to lead the pack.
By |September 23rd, 2014|Today|0 Comments|