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About Charlie Leocha

Charles Leocha is a nationally recognized expert on affordable travel and the publisher of Consumer Traveler. He is the author of Travel Rights and a series of guidebooks covering the USA and Europe. In 2009 he founded the Consumer Travel Alliance together with Christopher Elliott. It was renamed Travelers United in 2014. During his time with Travelers United, he has testified regularly before Congress and serves on consumer advisory committees with DOT and TSA.

Are shrinking airline seats unsafe and unhealthy, too?

As the space between one airline seat and the seat behind it continues to get smaller and smaller, and

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    What we’re reading: FF miles for weird rewards, teaching driverless cars, airline service matters

What we’re reading: FF miles for weird rewards, teaching driverless cars, airline service matters

Wild and whacky frequent flier rewards, driverless cars that match the personalities of their owners and airilne customer service as a key to loyalty.
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    Sunday musings: In search of quiet and of happiness in the USA

Sunday musings: In search of quiet and of happiness in the USA

Where can we find peace, quiet and happiness in America? Here are two approaches and some child wisdom.
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    Unleashing the world of unmanned aircraft systems responsibly

Unleashing the world of unmanned aircraft systems responsibly

Unmanned aerial vehicles or UAVs are already here. The only problem — your government seems to be surprised by them.
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    Do we need to pay more taxes to support airports? I don’t think so.

Do we need to pay more taxes to support airports? I don’t think so.

Proposed increases in airport passenger facility charges from $4.50 to $8 are not necessary or justified. Consumer groups are fighting this increase in aviation taxes.
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    Sunday musings: Eiffel Tower’s wind power, Ryanair “art,” train trouble in snow

Sunday musings: Eiffel Tower’s wind power, Ryanair “art,” train trouble in snow

Something to ponder: Wind power within the Eiffel Tower, Ryanair "artists" at work in the snow, and a look at why trains have trouble dealing with snow and the cold.
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    Delta’s deceptive, limited, misleading and gutted baggage non-guarantee

Delta’s deceptive, limited, misleading and gutted baggage non-guarantee

Here is a textbook example of how not to show an airline is focused on basic customer service. The airline heralds its program with restrictions that gut its guarantee.
By |February 24th, 2015|Commentary|6 Comments|
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    Sunday musings: Reading your face, tricycles rule, data autos collect

Sunday musings: Reading your face, tricycles rule, data autos collect

Ponder these issues: Reading emotions, new transport proposals and the data that automobiles are collecting about their owners and who owns that data.
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    What we’re watching: Bastard Airlines, National Park love, 22-mile walkable Atlanta corridor

What we’re watching: Bastard Airlines, National Park love, 22-mile walkable Atlanta corridor

Here is an oldie but goodie about airline service from Saturday Night Live. National Park Service focuses on love in the wilderness. And, Atlanta moves forward with a 22-mile pedestrian-friendly corridor to link 45 neighborhoods.
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    Why flight cancellations are not the fault of the tarmac-delay rule

Why flight cancellations are not the fault of the tarmac-delay rule

The airlines would have Congress and regulators believe that the tarmac-delay rule has forced them to cancel thousands of flights this winter. The truth is, they cancel flights for their own good. And, for their passengers' good.