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About Charlie Leocha

Charles Leocha is a nationally recognized expert on affordable travel and the publisher of Consumer Traveler. He is the author of Travel Rights and a series of guidebooks covering the USA and Europe. In 2009 he founded the Consumer Travel Alliance together with Christopher Elliott. It was renamed Travelers United in 2014. During his time with Travelers United, he has testified regularly before Congress and serves on consumer advisory committees with DOT and TSA.

“Big data” overwhelms simply asking questions

I have been attending the IATA's World Passenger Symposium. Strangely, until this year, passengers weren't part of the attendees or invitees.
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    The right way to do ancillary fees — empower the passenger

The right way to do ancillary fees — empower the passenger

If all ancillary fees were disclosed like my meal fees on an upcoming flight from Charlotte to San Diego, passengers would feel empowered.
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    Sunday musings: Japan’s bullet trains turn 50, hypnotic film, airplane WiFi at variable prices

Sunday musings: Japan’s bullet trains turn 50, hypnotic film, airplane WiFi at variable prices

Bullet trains, hypnotic movies for travel and new WiFi pricing.
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    Hotels add fees like airlines, best/worst cars in America, bus beats plane for short trips

Hotels add fees like airlines, best/worst cars in America, bus beats plane for short trips

Hotel fees keep rising and new ones are coming. Which cars are the most loved? Which, the most hated? Taking the bus is proving to be a good productive alternative to air travel for short trips.
By |October 9th, 2014|Musings|0 Comments|
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    Sunday musings: Preparing mile-high meals, best airport food, how its made

Sunday musings: Preparing mile-high meals, best airport food, how its made

Today we muse about airline food. A lot goes into it. Once, it was a joke and something that everyone complained about.
By |October 4th, 2014|Today|0 Comments|
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    What we’re watching: Madrid in pieces, KLM lost & found, eating in Paris

What we’re watching: Madrid in pieces, KLM lost & found, eating in Paris

Videos that make your stomach queasy, one for dog lovers, another views dining in Paris. All worth watching.
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    Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

A Travelers United poll in response to requests from DOT, more than 2,600 consumers dramatically responded loud and clear, "Tell us how much it costs!"

What the heck are we paying the FAA to do?

Many who are interested in aviation technology are having some issues with the Federal Aviation Administration (FAA) these days.
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    Sunday musings: Founding Uber, smaller airline seats, lawmakers get free PreCheck

Sunday musings: Founding Uber, smaller airline seats, lawmakers get free PreCheck

Founding Uber after failures, they really are smaller airline seats, lawmakers get free PreCheck from TSA

Do airline passengers have a “right” to compare prices?

Airline folk claim that this is not a basic right, but should be subject to marketplace forces. The Supreme Court says otherwise.