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About Charlie Leocha

Charles Leocha is a nationally recognized expert on affordable travel and the publisher of Consumer Traveler. He is the author of Travel Rights and a series of guidebooks covering the USA and Europe. In 2009 he founded the Consumer Travel Alliance together with Christopher Elliott. It was renamed Travelers United in 2014. During his time with Travelers United, he has testified regularly before Congress and serves on consumer advisory committees with DOT and TSA.

Do we really want DOT making cell rules for airlines?

Is the uproar against using cell phones on plane a knee-jerk reaction? Using cell phones would be far more expensive and controllable than cell phone use in normal life. Should a cell phone rule be nationwide and for all flights? And, implemented by the government?
By |October 24th, 2014|Surveys|0 Comments|

Why business-traveler friends book Southwest

The Southwest effect is still alive. Plus, with no cancellation and change fees or baggage fees, this airline is on its way becoming a small-business-traveler's best friend.

Do frequent flier miles trump customer service?

Forgive me. Though there have been sales on JetBlue and Virgin America, I booked on US Airways and American Airlines in pursuit of elite status.
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    Sunday musings: Corvette’s illegal recordings, Air rage, slow electric-car sales

Sunday musings: Corvette’s illegal recordings, Air rage, slow electric-car sales

Corvette installs spyware that may be illegal. Air rage is examined. And, education deemed essential for electric car sales.

“Big data” overwhelms simply asking questions

I have been attending the IATA's World Passenger Symposium. Strangely, until this year, passengers weren't part of the attendees or invitees.
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    The right way to do ancillary fees — empower the passenger

The right way to do ancillary fees — empower the passenger

If all ancillary fees were disclosed like my meal fees on an upcoming flight from Charlotte to San Diego, passengers would feel empowered.
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    Sunday musings: Japan’s bullet trains turn 50, hypnotic film, airplane WiFi at variable prices

Sunday musings: Japan’s bullet trains turn 50, hypnotic film, airplane WiFi at variable prices

Bullet trains, hypnotic movies for travel and new WiFi pricing.
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    Hotels add fees like airlines, best/worst cars in America, bus beats plane for short trips

Hotels add fees like airlines, best/worst cars in America, bus beats plane for short trips

Hotel fees keep rising and new ones are coming. Which cars are the most loved? Which, the most hated? Taking the bus is proving to be a good productive alternative to air travel for short trips.
By |October 9th, 2014|Musings|0 Comments|
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    Sunday musings: Preparing mile-high meals, best airport food, how its made

Sunday musings: Preparing mile-high meals, best airport food, how its made

Today we muse about airline food. A lot goes into it. Once, it was a joke and something that everyone complained about.
By |October 4th, 2014|Today|0 Comments|
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    What we’re watching: Madrid in pieces, KLM lost & found, eating in Paris

What we’re watching: Madrid in pieces, KLM lost & found, eating in Paris

Videos that make your stomach queasy, one for dog lovers, another views dining in Paris. All worth watching.