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About Charlie Leocha

Charles Leocha is a nationally recognized expert on affordable travel and the publisher of Consumer Traveler. He is the author of Travel Rights and a series of guidebooks covering the USA and Europe. In 2009 he founded the Consumer Travel Alliance together with Christopher Elliott. It was renamed Travelers United in 2014. During his time with Travelers United, he has testified regularly before Congress and serves on consumer advisory committees with DOT and TSA.
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    Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

A Travelers United poll in response to requests from DOT, more than 2,600 consumers dramatically responded loud and clear, "Tell us how much it costs!"

What the heck are we paying the FAA to do?

Many who are interested in aviation technology are having some issues with the Federal Aviation Administration (FAA) these days.
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    Sunday musings: Founding Uber, smaller airline seats, lawmakers get free PreCheck

Sunday musings: Founding Uber, smaller airline seats, lawmakers get free PreCheck

Founding Uber after failures, they really are smaller airline seats, lawmakers get free PreCheck from TSA

Do airline passengers have a “right” to compare prices?

Airline folk claim that this is not a basic right, but should be subject to marketplace forces. The Supreme Court says otherwise.

The airline ancillary fee battle goes to DOT

In the past, airline service and price went hand in hand. Today, service seems to be forgotten for those flying in coach.

Working on the most recent DOT rulemakings for consumers

Through the rulemaking process, consumer groups prevailed and got tarmac delay rules created, the 24-hour rule became law as well as the full-fare advertising rule.
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    JetBlue’s CEO to step down, Canadians pay for 1st checked bag, rental car companies screw customers on tolls

JetBlue’s CEO to step down, Canadians pay for 1st checked bag, rental car companies screw customers on tolls

CEO Barger was the consumers friend. It is sad to see him go. Canada facing extra airline fees. Rental car customers are getting screwed on tolls.
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    Gallup, New Mexico — Cowboys & Indians, trains, hot-air balloons & Rte. 66 neon

Gallup, New Mexico — Cowboys & Indians, trains, hot-air balloons & Rte. 66 neon

Gallup, Mew Mexico, is a city of throwbacks. Route 66 runs right through the town, with its left-over flickering neon-lit motels.

Important survey for DOT (deadline extended)

Let DOT know your airline ticket-buying experiences. The department is in the midst of possibly revising rules about how airline tickets are sold.
By |September 20th, 2014|Surveys|0 Comments|
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    Cheap, cheaper and cheapest with no data — fliers’ road to perdition

Cheap, cheaper and cheapest with no data — fliers’ road to perdition

Cheap airfares are a laudable goal. But, creating cheap airfares by hiding ancillary fees is deceptive and misleading.