Airlines appear poised to start charging more for the youngest (and often loudest) passengers. But, there are other solutions in the works to keep kids calm and quiet.
Lost items are a top annoyance on the verge of being eliminated, according to technology experts. Tracking technology is changing the world of lost and found.
Airlines, car rental companies, hotels and cruise lines are using doublespeak to push their own agendas. Whatever these companies claim is for our own good, is for their.
Soaring airfares and passenger discontent are stoking the long-dormant embers of regulation in Washington. Last week, a prominent airline-traveler advocacy organization call for DOT regulation.
For the average traveler, it’s hard to figure out whether these sales mean anything at all. So what if Expedia bought its former rival? And does it really matter who owns Orbitz?
Not all upgrades are the same. In fact, Alaska’s and Delta’s are worth closer looks, because they offer dramatically different visions of air travel in 2015.
Christopher Elliott looks into whether airlines are refunding extra fees when the service is not used by the passenger. Not very often and with difficulty.
Budget Rent a Car recently quoted Roy Bonney a $96 rate for a one-day rental from Norfolk to Washington. But it sent him a bill for $3,374. There is more to the story.
Christopher Elliott takes on the mystery of the credit card "hold" at many hotels and rental car companies. Many times you never see the charge; others, you see once, then you don't.
Government fines against airlines for consumer rule violations are on track to hit a six-year low — $4.5 million less than last year.