One of the biggest debates at DOT’s Advisory Committee for Aviation Consumer Protections was whether frequent flier miles should be taxed.
Delta may be running a good airline these days from an operation point of view and from a money-making standpoint. However, from the general traveler perspective, the airline is anti-consumer, anti-comparison shopping, anti-disclosure, anti-competition, and now anti-distressed passenger.
10 big changes to our travel world since that fateful day — September 11, 2001. How the world has changed, not only in terms of airline security, but in terms of economies and trade.
Only under duress from government investigators, do the airlines drop airfares. Otherwise, with almost a 50 percent drop in fuel costs, consumers have seen virtually no relief until July, after the initiation of the DOJ investigation.
The recommendations of The Advisory Committee for Aviation Consumer Protection were announced after a year of tumultuous testimony at committee hearings.
A travel agent’s take on a new fee from Lufthansa and how it will make everyone’s travel booking life more difficult.
Code-sharing and international airline alliances are no longer working for consumers. Once upon a time, when the airlines were struggling and there were more than a dozen airlines, these actions seemed somewhat reasonable. Today, they have turned anti-competitive.
Travelers United position is crystal clear — if any non-government fees are mandatory, they must be included in the room rate.
Airlines like to make everything difficult for passengers. They do everything possible to thwart comparison shopping. And, airlines are shamefully testing what levels of misery passengers can endure.
Since 2008, when American Airlines led the charge towards ancillary fees with the introduction of the first checked bag fees, consumer advocates have been working to get the airlines to fully disclose these growing fees at the same time that they disclose the airfares. Travelers United has been one of the leading consumer groups fighting […]