Sometimes, even environmentally-conscious companies have ridiculous policies. Here's a Marriott story.
This case underscores the sound reasoning behind the federal government's decision to force airlines to disclose these so-called "options" for air travelers in a proposed new regulation.
For the fiscal 2014/15 year, the Bahamas expects to collect $125 million in tourism taxes. Where are they going?
Loyalty programs must be more tightly regulated by law, and in some cases, banned outright. Fortunately, there's some good news on that front.
When Patrick LaPella says he made a “complete mess” of his hotel reservations in Covington, KY., you should take him at his word.
It’s one of those unaskable questions in the travel industry, akin to challenging church dogma.
I find it odd that American could tell a passenger that the award miles he'd earned as the result of giving his loyalty and business to the airline were somehow worth less than cash, and indeed, are worthless.