Will lower fuel costs mean lower airfares? Stronger EU passenger rules. Hilton data breach.

When will air passengers finally benefit from cheaper fuel? With jet fuel prices dropping dramatically, many are asking, “When will passengers see some reduction in airfares and an end to fuel surcharges?” The answer is not looking good for consumers. However, with major European carriers seeing about 25 percent growth in profits, it seems that […]

Vacation rental wars in to your neighborhoods, lower airfares coming? Rental car deals in Europe

San Diego drafts new rules for vacation rentals It is a cantankerous issue in many cities and towns, especially those with tourism potential. Web platforms like Airbnb are allowing many second-home owners to rent out their properties as vacations homes. In San Diego alone there are 4,000 listings on Local owners who live full […]

The DOJ initiates an investigation and airfares fall — funny how that happens. Well not so funny.

Airlines and their aviation media are touting the fact that airfares have dropped 5.6 percent on July vs. June, the largest monthly decline since the end of 1995. Amazing isn’t it. When consumers were shouting from the rooftops (Travelers Unites was leading the pack) airfares didn’t budge. But, once the Department of Justice (DOJ) started […]

Newsletter – February 1, 2015

Thank you for reading Consumer Traveler/Travelers United weekly newsletter. You can subscribe to our daily email newsletter here. A week in review: Blizzard exposes cold hearts, Travel tips for 2015, CEOs demand airfare cuts and more Airlines do have compassion! But it takes a blizzard for them to show it. Airlines waived their strict ticket change rules in advance […]

To airlines — In 2015, let competition thrive

The airline industry is doing everything it can to limit competition. It has refused to disclose ancillary fees to travel agents and the public during the act of purchasing a ticket, making comparison shopping impossible. Delta Air Lines is restricting the distribution of its airfares. And, the U.S. airlines are attempting to stop new international […]

Competition keeps airfares low, that’s why airlines hate it

Competition is going to be a big issue this coming year. It is already, but the big airlines are making moves that beg for pushback from those who want to keep them in check and keep a competitive marketplace operating. Here is the basic situation. Competition is losing. Next year, if airlines have their way, […]

What is the big deal about personalization of airfares?

Most of this story was written last year, after I returned from the annual PhocusWright conference where the top dogs in the Internet travel world congregate to discuss trends and networking. One of the “marketing” demonstrations from Sociomantics made my blood run cold. As a member of the Advisory Committee for Aviation Consumer Protections, I […]