Newsletter – February 1, 2015

Thank you for reading Consumer Traveler/Travelers United weekly newsletter. You can subscribe to our daily email newsletter here. A week in review: Blizzard exposes cold hearts, Travel tips for 2015, CEOs demand airfare cuts and more Airlines do have compassion! But it takes a blizzard for them to show it. Airlines waived their strict ticket change rules in advance […]

To airlines — In 2015, let competition thrive

The airline industry is doing everything it can to limit competition. It has refused to disclose ancillary fees to travel agents and the public during the act of purchasing a ticket, making comparison shopping impossible. Delta Air Lines is restricting the distribution of its airfares. And, the U.S. airlines are attempting to stop new international […]

Competition keeps airfares low, that’s why airlines hate it

Competition is going to be a big issue this coming year. It is already, but the big airlines are making moves that beg for pushback from those who want to keep them in check and keep a competitive marketplace operating. Here is the basic situation. Competition is losing. Next year, if airlines have their way, […]

What is the big deal about personalization of airfares?

Most of this story was written last year, after I returned from the annual PhocusWright conference where the top dogs in the Internet travel world congregate to discuss trends and networking. One of the “marketing” demonstrations from Sociomantics made my blood run cold. As a member of the Advisory Committee for Aviation Consumer Protections, I […]