Mysteriously, a couple's seats together in Business Class get changed. The airline claims, "Stuff happens." Too bad passengers can't make the same claim.
A new DOT rulemaking, released after 1,000 days of deliberations, is momentous and will eventually change the way airline tickets are sold, how on-time and lost luggage is reported and how online travel agents interact with their customers.
Same flight, different prices; SWA eschews fees; no first class for congressmen
Airlines love to excuse their change fees by simply saying that passengers should either buy unrestricted tickets or purchase insurance. But for leisure travelers, unrestricted fares are often priced out of the ballpark and insurance doesn't cover everything — like mistakes.
Both airlines and the government have been creating more and more misery with long lines and abysmal service and then charging fees for upgrades or to avoid the pain they have created. Have you found yourself in that situation.
Weekend what we’re reading: Low-cost airline across the Atlantic, Best aviation museums, Airline fees reach $400-plus
This weekend take time to learn about the new low fare airline coming into the transatlantic market. Get the lowdown on the top aviation museums in the world. And, USA Today provides a stunning list of airline fees.
As most travelers know, airline regulation has been a mixed bag for fares. Recently the government has at least stepped in to require airlines at least to be honest in their pricing. But to my mind, the most dishonest part of an airfare is not the fare but the mandatory, and seemingly arbitrary, fuel surcharge.
What we’re reading: German-style Christmas markets, new airline fees, Delta to retire last commercial DC-9
German-style Christmas markets, new airline fees, Delta to retire last commercial DC-9
Janice Hough has a better idea for which bags the airlines should be extracting fee for. It is not the first checked bag... Do you agree?