Travelers United outlines its objections to increases in passenger facility charges, that fund airports from passengers, and to increases in other government fees like customs and agriculture inspection fees.
Travelers would be more understanding of airline excuses if carriers were more understanding of ours
Just when you think you've heard them all, the airlines come up with new and creative excuses. United came up with several this month.
Senate leaders have questioned the DOT response to personalized pricing from a privacy point of view. This supports a long-time effort by Travelers United.
Two new studies about customer service show that airlines are failing. One study shows a decline in service. The other, shows a slight improvement, but still a very poor grade.
If your blood pressure spikes when you think about the words “kids” and “plane” in the same sentence, as
Unicorns, camels and hangovers: Wackiest hotel guest requests
When it comes to requests that concierges gets from their hotel guests,
Proposed increases in airport passenger facility charges from $4.50 to $8 are not necessary or justified. Consumer groups are fighting this increase in aviation taxes.
Here is an oldie but goodie about airline service from Saturday Night Live. National Park Service focuses on love in the wilderness. And, Atlanta moves forward with a 22-mile pedestrian-friendly corridor to link 45 neighborhoods.