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How Congress is betraying American air travelers

The American people would be saddened and sickened to learn that some members of Congress not only put their own personal interests before their constituents’ but also can go much further and inflict financial harm on the traveling public, mid-size communities and those seeking employment in the travel and tourism industry. Members are allowed to […]


Pirate ships, UA’s LAX upgrade, AA/US combining res systems

It’s a pirate’s life for me! Set sail on the Columbia River this summer aboard historic, battle-ready tall ships Want to know what it’s like to be a pirate? You’ll get a chance to find out this summer. One 18th century tall ship replica and one interpretation of a typical early 19th century trading vessel […]


Are seat surcharges contributing to flight delays?

Preferred seat surcharges are a big moneymaker for airlines. At times, these charges are actually as much, or more, than the fare itself. This clearly helps with profits. While not a scientific study, more and more I’m seeing and hearing from clients that these fees have an unintended consequence — delayed flights. Basically, with an […]


AA to launch 787 service, Eastern gets ready to fly, New Orleans makes a comeback

American Airlines to launch Dreamliner service American Airlines is ready to launch Dreamliner service starting Thursday, May 7. American will begin temporary domestic flights between Dallas/Ft. Worth International Airport, near its Ft. Worth, Texas, headquarters, and Chicago O’Hare International Airport on May 7 before launching regular international 787 service in June, as the company previously […]


Frontier complaints soar, Uber drivers threatened, Cactus call sign to go away

Frontier Airlines complaints soar amid tech changes; outsourcing begins A rash of complaints regarding Frontier Airlines has led the Better Business Bureau to investigate the carrier’s A+ rating. The Denver Post’s Laura Keeney quotes a BBB spokeswoman as saying it has “seen a significant spike in complaints just in the past month.” In early March, […]


Sunday musings: TripAdvisor world, shaming airlines, car-free cities

Inside the mad, mad world of TripAdvisor Few websites have changed the way the world shops for travel like TripAdvisor. It is in a rarified atmosphere with Airbnb and Uber where the sites are more than simply a way of doing something that was done before, but on the Internet. Everyone else on the travel […]


Envoy Air to close New York bases, Lufthansa pilot strike spread, WestJet looks to fly long-haul

Envoy Air to close New York JFK and LGA bases Envoy Air, American Airlines’ subsidiary, will reduce its CRJ700 fleet and close its bases at JFK and LaGuardia starting in May. The development comes as Envoy concentrates flying at its two largest hubs—Dallas/Fort Worth and Chicago. Envoy still operates some flights from Miami, but employees […]


AA integration, parking costs more than flights in London, Qantas retires 747-400

American Air gears up for single reservations, frequent-flyer systems American Airlines is gearing up to integrate its reservations and frequent-flyer systems with US Airways. 2015 is the year American goes to a single reservations system and frequent-flyer program, said [American Airlines President Scott] Kirby, noting the airline is already operating under a single system for […]