For year-end frequent flier strategists, here are some steps to make sure that flights to ensure elite level status are flown perfectly. Plus, for those not chasing elite, make sure miles don’t disappear.
Miami International Airport was in a state of chaos. No one was being allowed into the concourses. Passengers and employees were being evacuated. My source? A panicked client who called me for help.
Hotel guest takes property to court over theft. Who’s responsible? AA trains guide dogs for flying. Cruise lines begin to redefine all inclusive packages.
The practical practice of tipping may be on the way out. What business travelers want at hotels. When half of an airline’s revenue comes from passengers who fly once or twice a year, they are important.
American Airlines passes first reservations test: next one comes today Last Saturday, October 17th, I was flying with American Airlines on formerly-US Airways flights from Washington, DC, to London. All went well, though I was expecting long lines and problems at the airports. It looks like management at US Airways and American Airlines did what […]
Carnival Corp. brings high-speed Wi-Fi to all global brands by 2016 After years of complaints from passengers, cruise lines are beginning to tackle the problems of affordable Wi-Fi on cruise ships. The service is already available on 30 ships and the rollout is expected to be finished by the end of 2016. “With this approach, […]
Amtrak to start charging excess baggage fees Who saw this coming? There are no fuel costs that need to be accounted for. There are no expenses with manpower to handle baggage. What the heck?!@#%! Amtrak announced new baggage charges as of yesterday, Oct. 1, 2015. But don’t worry too much; the free luggage allowance is […]
Upgrading airline tickets is getting harder and harder, especially for anyone who doesn’t have elite status. One alternative: simply buy first class tickets. To that end, carriers have come up with an increasing number of discounted premium cabin fares. But these tickets aren’t always what they seem. When a family was taking a Galapagos cruise […]
“Interline agreement” is one of those jargon terms that might seem pretty meaningless to outsiders. So anyone reading that Delta Air Lines and American Airlines have ended their interline agreement might shrug and say, “so what?” Much of the time, interline agreements don’t matter. Until they do. Unfortunately for consumers, they matter most when things […]
How do you turn sour grapes into a rare and expensive vintage? Ask your favorite airline — for over a decade they’ve been fermenting profits, ever since the fuel surcharges were no longer needed to cover oil price spikes. These surcharges aren’t subject to corporate discounts, travel agency commissions or government oversight. When oil prices […]