AA combines computer systems with USAir, ride-sharing surpasses taxi ratings, rental car problems

American Airlines passes first reservations test: next one comes today Last Saturday, October 17th, I was flying with American Airlines on formerly-US Airways flights from Washington, DC, to London. All went well, though I was expecting long lines and problems at the airports. It looks like management at US Airways and American Airlines did what […]

Cruise high-speed Wi-Fi, the last days of US Airways, Driverless buses

Carnival Corp. brings high-speed Wi-Fi to all global brands by 2016 After years of complaints from passengers, cruise lines are beginning to tackle the problems of affordable Wi-Fi on cruise ships. The service is already available on 30 ships and the rollout is expected to be finished by the end of 2016. “With this approach, […]

When is a first class airline ticket not really a first class ticket?

Upgrading airline tickets is getting harder and harder, especially for anyone who doesn’t have elite status. One alternative: simply buy first class tickets. To that end, carriers have come up with an increasing number of discounted premium cabin fares. But these tickets aren’t always what they seem. When a family was taking a Galapagos cruise […]

Why Delta and American ending their interline agreement matters to you

“Interline agreement” is one of those jargon terms that might seem pretty meaningless to outsiders. So anyone reading that Delta Air Lines and American Airlines have ended their interline agreement might shrug and say, “so what?” Much of the time, interline agreements don’t matter. Until they do. Unfortunately for consumers, they matter most when things […]

The irrational logic of airline fuel surcharges

How do you turn sour grapes into a rare and expensive vintage? Ask your favorite airline — for over a decade they’ve been fermenting profits, ever since the fuel surcharges were no longer needed to cover oil price spikes. These surcharges aren’t subject to corporate discounts, travel agency commissions or government oversight. When oil prices […]