Quantcast

Delta Airline’s trifecta of anti-consumer behavior

Delta Air Lines is engaged in an unprecedented attack on airline consumers. Delta will not disclose extra fees, are restricting publication of airfares and defying DOT rules.
By |February 6th, 2015|Today|0 Comments|

To airlines — In 2015, let competition thrive

The airline industry is fighting disclosure of extra fees making comparison shopping impossible. Delta is restricting publication of its airfares. And, US airlines are fighting new international flights.

In 2015 tell consumers the whole truth about travel costs

Truth is the New Years resolution that Travelers United works every day to fulfill with legislators, regulators and the travel industry honchos. Clear pricing allows travel consumers to comparison shop.

What?! No Christmas gifts from my airline?

Anyone expecting gifts from the airlines this year were sorely disappointed, unless they were stockholders or ultra-elite fliers. The rest of their passengers, especially those in coach, got big lumps of coal.
  • france-002-in-airplane
    Permalink Gallery

    Airlines give thanks. Average passengers? Not so much. Part 2

Airlines give thanks. Average passengers? Not so much. Part 2

Airlines pack more passengers into planes, reduce the value of their frequent flier programs, hide airfares and fees, and shift the tax burden to passengers.
  • SWA-JetBlue
    Permalink Gallery

    Airlines, more profitable than ever, keep screwing passengers (except Southwest)

Airlines, more profitable than ever, keep screwing passengers (except Southwest)

Airlines are on a roll. They have managed to get the Department of Justice (DOJ) and the Department of

  • USAir_MealAd_1
    Permalink Gallery

    The right way to do ancillary fees — empower the passenger

The right way to do ancillary fees — empower the passenger

If all ancillary fees were disclosed like my meal fees on an upcoming flight from Charlotte to San Diego, passengers would feel empowered.
  • Data_All_140929_Page_04
    Permalink Gallery

    Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

A Travelers United poll in response to requests from DOT, more than 2,600 consumers dramatically responded loud and clear, "Tell us how much it costs!"

Do airline passengers have a “right” to compare prices?

Airline folk claim that this is not a basic right, but should be subject to marketplace forces. The Supreme Court says otherwise.

The airline ancillary fee battle goes to DOT

In the past, airline service and price went hand in hand. Today, service seems to be forgotten for those flying in coach.