Quantcast
  • USAir_MealAd_1
    Permalink Gallery

    The right way to do ancillary fees — empower the passenger

The right way to do ancillary fees — empower the passenger

If all ancillary fees were disclosed like my meal fees on an upcoming flight from Charlotte to San Diego, passengers would feel empowered.
  • Data_All_140929_Page_04
    Permalink Gallery

    Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

Tell us how much it costs! Passenger poll shows frustration with airline fee disclosure

A Travelers United poll in response to requests from DOT, more than 2,600 consumers dramatically responded loud and clear, "Tell us how much it costs!"

Do airline passengers have a “right” to compare prices?

Airline folk claim that this is not a basic right, but should be subject to marketplace forces. The Supreme Court says otherwise.

The airline ancillary fee battle goes to DOT

In the past, airline service and price went hand in hand. Today, service seems to be forgotten for those flying in coach.

Important survey for DOT (deadline extended)

Let DOT know your airline ticket-buying experiences. The department is in the midst of possibly revising rules about how airline tickets are sold.
By |September 20th, 2014|Surveys|0 Comments|

Last gasp against American Airlines/US Airways merger

Today is the final filing day for those in opposition to the American Airlines/US Airways (AA/US) merger. The merger rules and regulations allow objectors to the settlement to file comments that must be addressed by the Department of Justice (DOJ) prior to the final approval of the merger. A collection of consumer groups, including the Consumer Travel Alliance, will be making such filings today.
By |February 7th, 2014|Today|0 Comments|

What we’re reading: Cleveland dropped as UA hub, Southwest announces DAL routes, what travelers think about fees

United drops Cleveland as a hub, Southwest announces DAL routes, what travelers think about fees

What we’re reading: US Airways fined $1.2 million, airport alligator, honoring a fallen soldier, fees help carriers profit

US Airways fined $1.2 million by DOT, alligator found inside O'Hare airport, honoring a fallen soldier, fees help carriers become profitable

Releasing fee data to travel agents will help consumers and the economy

At a forum in Washington, DC, in the Rayburn House Office Building, consumers squared off against the airlines regarding airfare and airline fee transparency. Basically, consumers asked to be informed of how much the entire air travel package will cost at every point where the airlines choose to sell airline tickets. Consumers want to be able to compare prices across airlines including optional fees such as baggage and seat-reservation fees.
By |August 29th, 2013|Today|2 Comments|

Sunday musings: Customized airline prices, hotel fees, buying airline extras

This Sunday we offer three tasty treats for your thoughts. With customized pricing being pitched by the airlines, it is good for consumers? Are you ready for the hotels to start adding ancillary fees to what was once a simple transaction? And, we ask, "Why are airlines withholding ancillary fee pricing from travel agents?"
By |August 25th, 2013|Today|1 Comment|