Delta Air Lines is engaged in an unprecedented attack on airline consumers. Delta will not disclose extra fees, are restricting publication of airfares and defying DOT rules.
The airline industry is fighting disclosure of extra fees making comparison shopping impossible. Delta is restricting publication of its airfares. And, US airlines are fighting new international flights.
Truth is the New Years resolution that Travelers United works every day to fulfill with legislators, regulators and the travel industry honchos. Clear pricing allows travel consumers to comparison shop.
Anyone expecting gifts from the airlines this year were sorely disappointed, unless they were stockholders or ultra-elite fliers. The rest of their passengers, especially those in coach, got big lumps of coal.
Airlines pack more passengers into planes, reduce the value of their frequent flier programs, hide airfares and fees, and shift the tax burden to passengers.
Airlines are on a roll. They have managed to get the Department of Justice (DOJ) and the Department of
If all ancillary fees were disclosed like my meal fees on an upcoming flight from Charlotte to San Diego, passengers would feel empowered.
A Travelers United poll in response to requests from DOT, more than 2,600 consumers dramatically responded loud and clear, "Tell us how much it costs!"
Airline folk claim that this is not a basic right, but should be subject to marketplace forces. The Supreme Court says otherwise.