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Delta sets up bidding for bumping. Is it a game of The Price is Right?

Delta Air Lines just announced a new program where the Delta computer will ask passengers about how much they are willing to accept in the case that they need to bump someone from an overbooked flight. In effect it is a blind auction for getting voluntarily bumped or you might look at it as an airline version of The Price is Right.


Tell DOT what you think of their proposed rules

In a dramatic effort to gather passenger comments about the newest rulemaking proposed by the Department of Transportation (DOT) the government has partnered with Cornell University and created Regulationroom.org.


South African Airways downgrades a client and makes U.S. carriers look good…

At this point no one who travels regularly is surprised to hear stories of overbooking, and passengers being bumped. Although in general, business and first class passengers have this problem much less frequently. As more than a few airline people have told me, “We really don’t like to upset the people paying top dollar for tickets.”


Is more airline bumping going unreported, and uncompenstated?

A traveler in her early twenties was flying from Washington to Chicago for an interview. We had been unable to obtain a seat assignment, however we had a confirmed reservation. The client called from the airport and asked if we could help her get on a flight later that day.