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    6 times to pay a preferred seat surcharge, even if you don't need legroom

6 times to pay a preferred seat surcharge, even if you don't need legroom

Airlines have gotten very good at getting consumers to pay for things that used to be free. As irritating

By |March 17th, 2015|Today|0 Comments|

Clamping down on carry-ons? Four issues with United’s new policy

United Airlines is cracking down on carry-on overload. The airline will tell workers at security checkpoint entrances to eyeball passengers for over-sized bags. Plus, it is putting out bag-sizing boxes at airports before security.
By |March 6th, 2014|Today|26 Comments|

Are airlines charging the wrong baggage fees?

Janice Hough has a better idea for which bags the airlines should be extracting fee for. It is not the first checked bag... Do you agree?
By |November 13th, 2013|Today|25 Comments|

The boarding game: Another suggestion to speed it up

For all the fancy models the major airlines come up with, boarding is taking longer and longer. Janice Hough offers some alternatives. Do you have any ideas you think might work?
By |November 4th, 2011|Today|35 Comments|

How checked baggage fees should make you rethink your carry-on policy

It's no secret — the more airlines charge for checked baggage, the more travelers will want to try to carry their bags on board the plane. The more people carry on, the more "try" becomes the operative word.
By |June 10th, 2011|Today|19 Comments|

Schumer has it wrong: Exempting baggage charges from excise tax benefits passengers

I hate to be the one to say, "The Emperor has no clothes," but in this case, a senator howling about Spirit Air's proposed carry-on bag fee being encouraged by a tax ruling, is wrong. Senator Chuck Schumer (D-NY) has contacted the Treasure Department demanding that they close a tax loophole that encourages airlines to charge baggage fees.
By |April 14th, 2010|Today|9 Comments|

Help, I’m in New York, my carry-on bag is in Philadelphia

The lesson, if there is one, is probably that anything can happen while traveling. While there are no guarantees even at home, travel introduces new risks that can result in you being separated from something you care about.
By |January 21st, 2010|Today|7 Comments|

Virgin America’s latest – a new boarding procedure that might actually make sense

The boarding process is no one’s favorite part of a trip. First there’s the tension of “will we actually start boarding or will there be a problem?” Then there’s the crush of people who always jam the gate area, regardless of their boarding priority.

Once travelers finally make it into the Jetway and onto the plane, there’s the inevitable backup while people stash, or as the case may be, try to stash their stuff in overhead bins.

By |October 13th, 2009|Today|32 Comments|

Seat-back pockets — the next airline/passenger battleground?

The battle between the airlines and passengers regarding the amount of "stuff" (that's a technical term) that passengers can bring with them is seemingly never-ending. Checked baggage fees keep going up and up, and carry-on limits are more carefully enforced. The combination means passengers have a greater incentive to bring as much as they can on board, but to consolidate it upon boarding. So, instead of bringing books and papers separately, many travelers will pack them in a carry-on, but then put the bag overhead, and the reading material in the seatback pocket in front of them. Others do the same with toiletries, craft materials, and other things they want to use in flight. Now this practice could just be about to change.
By |August 28th, 2009|Today|25 Comments|

Thanks, Uncle Sam! Carry-on baggage limits may increase by a few inches

A new bill before Congress seeks to standardize the carry-on baggage rule. The bill, titled the Securing Carry-On Baggage Act, H.R. 2870, would apply to bags carried on board all U.S. commercial planes. It's good news for air traveler.
By |June 19th, 2009|Today|25 Comments|