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Codeshares — good for the airlines, not so good for consumers?

Airlines love code-shares. They allow carriers to market and sell and advertise flights to destinations to which they don’t actually fly.

From a consumer point of view, there aren’t many benefits. But airlines are more likely to help out with a delay or missed connection if all flights are on one ticket. On the other hand, a codeshare flight can lull passengers into a false sense of security and have real disadvantages.


Booked on Air France — but Delta canceled my ticket!

Whether or not you believe codeshares, airline alliances and joint ventures are necessary evils this days, they aren’t going away, as airlines try both to try to market increased service and cut costs at the same time. When they work, fine; when they don’t watch out.


Record locators — what they are, and why you should care

The travel industry has a lot of jargon. While much of it is relatively useless except to people in the industry. many of these terms matter. One of those is “record locator.” In short, a record locator is the confirmation code for a flight, with the actual airline flying that flight. Depending on how a […]


Why misleading ads hurt airlines in the long run

At this point, many consumers are so used to misleading travel advertisements that they are shocked when the price and information are actually correct. Unfortunately, that doesn’t happen that often.


BA + AA = another codeshare nightmare

Clearly, stuff happens, and flights get canceled; even when no code-shares are involved. But it is particularly frustrating when flights that are marketed as being on the same airline, clearly aren’t.


Continental/United — legally merged, in reality not so much

Janice Hough take a look at the current state of the Continental/United merger and finds that even though the legalities of the marriage are complete, the realities will take some time to sort out. But free food on Continental is going to be history next week. It will be the first merger change passengers will see. An omen for the future?


7 regional jet sins against passengers. (But they mean profits for the airlines.)

Not so long ago, most major routes flown by U.S carriers were on what travelers often refer to as “regular jets.” Now, fliers heading to places like Champaign, Illinois, Santa Barbara, California, and Fayetteville, Arkansas, for examples, were used to changing planes somewhere and boarding a small turbo prop or regional jet. Increasingly, as airlines […]