Working on the most recent DOT rulemakings for consumers

Through the rulemaking process, consumer groups prevailed and got tarmac delay rules created, the 24-hour rule became law as well as the full-fare advertising rule.
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    Anthony Foxx leaves his mark on air travel — for better or worse

Anthony Foxx leaves his mark on air travel — for better or worse

Not quite a year on the job, Transportation Secretary Anthony Foxx is stepping into a regulatory minefield with a proposal Washington insiders refer to as Passenger Protections 3.

Airline travelers’ 12 gifts of 2012

From a passenger's point of view, 2012 was on of the most momentous since deregulation. Airline consumers reached more milestones and the Department of Transportation (DOT) put into effect more passenger protections than in the history of the department. Here are a dozen changes for the good for airline consumers.
By |January 4th, 2013|Today|1 Comment|

Consumer Travel Alliance — Nudging along DOT consumer web pages

Way back in the spring of 2009, while visiting various Senate staffers and members of the Department of Transportation enforcement division, the Federal Railroad Administration and the FAA, two members of the Consumer Travel Alliance raised the concept of a more user-friendly Website for travelers.
By |March 10th, 2010|Today|0 Comments|

Transportation Department steps up efforts in aviation consumer protection

Attention, air travelers: The government has your back.
By |January 18th, 2010|Today|1 Comment|

In its efforts to shift credit card burdens to travel agents, United blinks

United Airlines has relented and agreed to a 60-day waiting period before imposing their new draconian billing directives issued to 28 travel agents less than a month ago. The new requirements limit the agencies to paying all credit card fees and then forwarding fare payments to United by cash transfers.

Will the Consumer Financial Protection Agency help travelers?

The White House is proposing a new Consumer Financial Protection Agency. This agency will oversee consumer lending and take the consumer side of lending away from the banking regulators who have presided over credit card and mortgage abuses. What will this mean to travelers?