Delta may be running a good airline these days from an operation point of view and from a money-making standpoint. However, from the general traveler perspective, the airline is anti-consumer, anti-comparison shopping, anti-disclosure, anti-competition, and now anti-distressed passenger.
City transportation is becoming carless — more and more residents are using busses, subways, Uber and Lyft and bikes. San Francisco’s inclines rated. And, Delta announces a customer service guarantee that promises little and has little risk.
Santiago, Cuba is worried about missing out on the tourism boom going on in Cuba, Gulf carriers say poor customer service (not overcapacity) has caused the US airlines to lose market share, FAA approves more than 1,000 drone applications
Delta to invest in China Eastern rather than provide discounts to customers, man goes through TSA and boards plane without ticket, LaGuardia to get big makeover
UK prepares for airport showdown, Virgin America supports Southwest in Dallas Love Field gate battle with Delta, Islip Airport wants to lure WOW Air for low-cost international flights
Nintendo characters, games coming to Universal parks Soon you’ll be able to ride in a life-size Mario Kart at Universal Studios. Nintendo and Universal Parks & Resorts are working to create new attractions featuring Nintendo games and characters, the two companies announced Thursday. That could bring characters such as Mario, Link and Donkey Kong to […]
Anyone who has been walking around Washington, DC, recently can be certain that the Arab Emirates are ready to destroy the American workforce by subsidizing their own airlines. Nationals Park feeds baseball crowds with ad after ad of unfair competition. Metro riders stride past poster after poster about unfair competition. The most amazing thing about […]
Virgin America has your tickets to paradise: New flights to Hawai’i now on sale The next time you want to fly to the Aloha State, there’s another airline you can choose from. Virgin America, the airline known for reinventing domestic travel, today announces it will start flying from San Francisco to Honolulu, Oahu, from November […]
Thank you for reading Consumer Traveler/Travelers United weekly newsletter. You can subscribe to our daily email newsletter here. A week in review: Airlines charging more for kids, Leocha on CNBC, Delta going the extra anti-consumer mile, United-Lufthansa nightmare, Big 3 airlines vs Gulf carriers As usual, the airlines are getting a lot of attention. Unfortunately, that usually […]
Whenever a passenger pays Delta Air Lines to fly, they are putting money in the corporate pockets of an airline that seeks to deceive, confuse and mislead its customers. Let me count its evil ways. Refuses to disclose extra fees. Consumers don’t know the full price of travel. Delta is not alone in this category. They are […]