It’s hard to think of a mode of transportation that generates fewer complaints than the bus, except maybe walking.
Government fines against airlines for consumer rule violations are on track to hit a six-year low — $4.5 million less than last year.
When DOT fines airlines for tarmac delays, why isn’t the money awarded to the passengers who sat on planes for hours before taking off?
Is the uproar against using cell phones on plane a knee-jerk reaction? Using cell phones would be far more expensive and controllable than cell phone use in normal life. Should a cell phone rule be nationwide and for all flights? And, implemented by the government?
A Travelers United poll in response to requests from DOT, more than 2,600 consumers dramatically responded loud and clear, "Tell us how much it costs!"
In the past, airline service and price went hand in hand. Today, service seems to be forgotten for those flying in coach.
Let DOT know your airline ticket-buying experiences. The department is in the midst of possibly revising rules about how airline tickets are sold.
From the largest gathering of airline lawyers in the world — the top lawyers at airlines and some of the top aviation lobbyists meeting in Montreal.
We need your help in building Travelers United into a membership organization. $20 from you and from your friends can make a big difference in Washington.
DOT plans rule to ban cellphone use inflight, comedy rules inflight entertainment and Airbus shows off its newest plane.