AA CEO misleads his passengers on transparent airfares

I just returned from a trip to Madrid, Spain. I flew on American Airlines on a US Airways plane from DC to Charlotte and then on to Madrid. In my seat-back pocket I found a US Airways magazine. Opening it, I was immediately greeted with the smiling face of Doug Parker and his Perspective article, […]

Airfares — priced to deceive

Over the past three years I have been working together with the Consumer Travel Alliance (CTA) to have airlines disclose ancillary fees so that consumers can compare the full cost of travel. Many have questioned why I have been like a dog on a pant leg about this issue. It is simply because consumers are being deceived by the airlines with unrealistic airfares.