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    You’ll never get that mileage upgrade! Here are six reasons why

You’ll never get that mileage upgrade! Here are six reasons why

When it comes to frequent flier upgrades, advance planning can matter relatively little and satus alone doesn't mean as much as it once did. Not surprisingly, the changes are about money.

Most United frequent fliers will be getting fewer miles

From now on, most United frequent flier program members will be earning far fewer award miles that they did with the previous program. Do they even know? Janice Hough predicts major surprises.

6 reasons to check airline mileage statements regularly

Mileage statements, while not being worth much in strict dollar terms, can involve flight credits worth a lot of money either in freebies, upgrades or status. Check them.
By |August 26th, 2014|Today|1 Comment|

So is loyalty to an airline worth it? Two basic questions for every traveler

The two basic questions all travelers contemplating joining a frequent flier program and planning to commit to a single airline or alliance have to ask themselves are the same — What is my goal? Is it reachable?
By |March 19th, 2014|Today|8 Comments|

Business class on Austrian Airlines … but no mileage?

As carriers increasingly turn to partner carriers to expand their networks, more and more travelers are running afoul of dreaded "no mileage fares." For travelers on legacy carriers, published fares are generally fine. And the only tickets that generally don't accrue mileage are those booked on opaque sites like Priceline and some unpublished consolidator fares. However, with airline partners, many discount fares either give only fractional mileage or deny it altogether.
By |November 6th, 2013|Today|4 Comments|

After loyalty program changes, airlines brace for Million Miler march

If you don't like some of the recent changes to your airline loyalty program, talk to Mike Croswell. He's a United Airlines "Million Miler" who assumed that his three decades of devotion to the airline would be reciprocated after he stopped being a frequent flier.

It’s August first – not too soon to think about mileage runs

The reason to think about mileage runs now, is because, after mid-August, when kids go back to school, they are comparatively easy. Plus, fall fares tend to be comparatively cheap as opposed to fares in December, for anyone trying to squeeze in mileage runs after about the 15th.
By |August 1st, 2011|Today|2 Comments|

Waitlisting an upgrade? Why there’s a good chance it may never clear

Of all the frequent flier awards, for many travelers upgrades are the most prized, especially for international travel. With good reason — ten hours or more in coach is generally something to be endured. The same time in business class can be a mini-vacation.

By |July 11th, 2011|Today|5 Comments|

Did airlines’ handling of double miles issue cost them loyalty and revenue?

Based on my admittedly unscientific sample of clients and friends, it seems like this competition will be greatly reduced in 2011. Even though travelers may have flown more actual miles, the lack of bonus miles will rank many of them at a lower level than last year.
By |January 10th, 2011|Today|6 Comments|

A sign of economy recovery? United toughens up elite status

Whether it means things are looking up for our country in general or that the rich are just getting richer, many travelers are going to find that even though they flew as much or more in 2010 than 2009, they will end up with a lower United frequent flier status.
By |December 7th, 2010|Today|4 Comments|