Why don’t we end the silly rules that make flying a misery?

When it comes to air travel, there’s a growing rift between informed and uninformed passengers. Common sense tells you it shouldn’t be a problem. But spend a little bit of time studying the rules, and you’d know it is. Ah, rules. They’re dense, cryptic, wrapped in legalese. But they do not apply to all customers.

The great airline fee grab

The domestic airline industry as a whole is in the process of re-imagining its business model, moving away from one in which the price of a ticket covers the basic cost of air transportation to one in which optional fees account for much of its profits.

‘Keystroke error’ turns $289 rate into $28

Terry Capps finds a $28 a night room rate at a Westin hotel in Orlando. Turns out the hotel made a mistake, and that the real price is $289 a night. What now? Should the resort honor the original price or can it change the rate and force Capps to pay?

Here’s a fare sale you’ll gobble up

Here’s an idea that’s truly brilliant this time of year. Era Aviation, which flies only in Alaska, offers special airfares with a twist. In order to get the bargain fare, you have to bring a turkey or a ham to the check-in counter. The turkeys and hams are donated to local food banks in the community where they’re received.