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    How ridiculous are these Virgin Atlantic seat reservation fees?

How ridiculous are these Virgin Atlantic seat reservation fees?

This case underscores the sound reasoning behind the federal government's decision to force airlines to disclose these so-called "options" for air travelers in a proposed new regulation.

Maybe I should have checked out Roomstays before I booked?

When Patrick LaPella says he made a “complete mess” of his hotel reservations in Covington, KY., you should take him at his word.

Total fee absurdity: when your luggage costs more than your airfare

Tom Ungar and his wife spent $128 to fly from Venice, Italy, to Naples, which is a ridiculously low fare. But when their checked luggage tipped the scales at just over 20 kilos, their airline demanded an additional $152.

Look out! More nonsense fees are coming in 2014

One dollar may not sound like a lot, but when American businesses in general — and travel companies in particular — build their entire ventures on fees like that, it is a big deal. (American raked in $266 million in ticket change fees and $255 million in baggage fees during the first half of 2013. It's on track to collect more than $1 billion in fees for the year, with most of them coming in a few dollars at a time.)
By |December 17th, 2013|Today|0 Comments|

The great airline fee grab

The domestic airline industry as a whole is in the process of re-imagining its business model, moving away from one in which the price of a ticket covers the basic cost of air transportation to one in which optional fees account for much of its profits.

Time to include mandatory fees in hotel prices?

Like many resort hotels, the Marriott San Juan Resort and Stellaris Casino in San Juan, Puerto Rico, adds a fee to its daily room rate to cover amenities such as bottled water, a casino coupon, local phone calls and wireless Internet. It doesn’t matter whether you use the services — Marriott’s fee is mandatory.

Are new airline fees anti-family?

Several media outlets reported that airlines are reserving more window and aisle seats for passengers willing to pay between $25 and $59 extra, which means that family members who don’t cough up the money might not be able to sit together. At the peak of the summer travel season, the reports breathlessly suggested, flying as a family might be nearly impossible.

Spirit’s Baldanza: “The basis for this new fee was founded in improved customer service”

Earlier this week, Spirit Airlines announced it would begin charging for carry-on luggage. That drew criticism from the Secretary of Transportation, who I interviewed on Wednesday. I wanted to give Ben Baldanza, Spirit's chief executive, an opportunity to respond -- and to explain the rationale behind charging for carry-on bags. Here's our interview.

“You will be charged $25 per bag on your return flight”

I never meant to openly challenge American Airlines’ indefensible policy of charging those who can least afford it – budget-conscious leisure travelers – for the first checked bag. I had no intention of making a scene when I boarded a flight to Dallas with my family last week.

5 easy way to avoid a la carte anarchy when you fly

It used to be so simple: The price you were quoted for an airline ticket, rental car or cruise used to be the price you actually paid.