Marriott announced they will no longer block guests' personal Web hotspots but a close look at their release reveals this reprieve may be a short-lived.
Bob Bradenbaugh thought he'd booked an economy class seat when he flew from Miami to Barcelona on American Airlines recently. It turns out he'd only bought half a seat.
Truth is the New Years resolution that Travelers United works every day to fulfill with legislators, regulators and the travel industry honchos. Clear pricing allows travel consumers to comparison shop.
As we come into the holiday season when the spirit of giving spreads across the world, airlines are doing all of the taking and none of the gift-giving. Their plans are being hatched to give even less in the future.
Not quite a year on the job, Transportation Secretary Anthony Foxx is stepping into a regulatory minefield with a proposal Washington insiders refer to as Passenger Protections 3.
An airline pricing bill, passed out of the House committee, is based on two major prevarications. Here's the scoop and a petition already with 35,000 names that will help consumers fight back.
The House Transportation and Infrastructure Committee passed what they mistakenly, or cynically, call the Airfares Transparency Act of 2014. These representatives listed below decided to strip consumer protections against misleading and deceptive pricing by airlines.
Are airlines being held to a different advertising standard than other consumer products industries?
Airlines assert that a U.S. Department of Transportation (DOT) requirement that they prominently display the full price of an airline ticket (base fare, taxes, fees) in a print or online advertisement treats them differently than other industries. They are correct. There is a reason. They are treated differently on many different levels.
A carry-on bag is included in Lana Joseph’s ticket price whenever she flies from Cleveland to Fort Lauderdale, Fla., on United Airlines. But if that carry-on includes Molly, her six-pound Yorkshire terrier, Joseph has to cough up an additional $250 round-trip.
Both airlines and the government have been creating more and more misery with long lines and abysmal service and then charging fees for upgrades or to avoid the pain they have created. Have you found yourself in that situation.