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    Anthony Foxx leaves his mark on air travel — for better or worse

Anthony Foxx leaves his mark on air travel — for better or worse

Not quite a year on the job, Transportation Secretary Anthony Foxx is stepping into a regulatory minefield with a proposal Washington insiders refer to as Passenger Protections 3.

When airlines misrepresent the truth to you and Congress

An airline pricing bill, passed out of the House committee, is based on two major prevarications. Here's the scoop and a petition already with 35,000 names that will help consumers fight back.

What are our representatives thinking? Legalizing drip pricing is madness

The House Transportation and Infrastructure Committee passed what they mistakenly, or cynically, call the Airfares Transparency Act of 2014. These representatives listed below decided to strip consumer protections against misleading and deceptive pricing by airlines.
By |April 25th, 2014|Today|0 Comments|

Are airlines being held to a different advertising standard than other consumer products industries?

Airlines assert that a U.S. Department of Transportation (DOT) requirement that they prominently display the full price of an airline ticket (base fare, taxes, fees) in a print or online advertisement treats them differently than other industries. They are correct. There is a reason. They are treated differently on many different levels.
By |April 11th, 2014|Today|0 Comments|

Traveling with pets may cost you more than you think

A carry-on bag is included in Lana Joseph’s ticket price whenever she flies from Cleveland to Fort Lauderdale, Fla., on United Airlines. But if that carry-on includes Molly, her six-pound Yorkshire terrier, Joseph has to cough up an additional $250 round-trip.

TSA, CBP and the airlines — your pain means their profits

Both airlines and the government have been creating more and more misery with long lines and abysmal service and then charging fees for upgrades or to avoid the pain they have created. Have you found yourself in that situation.
By |March 20th, 2014|Today|0 Comments|

Congress looks at raising airline passenger fees once again

During the budget negotiations last year that produced a two-year budget deal, airline passengers were slapped with more than a doubling of TSA Security fees for many fliers. Now in a new bill working its way through Congress, airline passengers are facing a 30 percent increase in the immigration user fee paid by airline passengers on international flights to the United States as part of the FY 2014 omnibus appropriations package.
By |January 10th, 2014|Today|0 Comments|

Why are families drowning in travel fees?

The travel industry likes to describe itself as "family friendly." But some customers and family travel experts claim the travel industry preys on families as much as it pampers them, broadsiding these helpless customers with junk fees and surcharges.

What we’re reading: Disney tightens disability program, AA/US dealt setback, side-step annoying fees

Disney tightens up disability program, AA/US dealt setback, side-step annoying fees

What we’re reading: Arcade game-themed slots, new civility fees, electronics decision could be delayed, boarding pass 2.0

Arcade game-themed slot machines, new civility fees, electronics decision could be delayed, boarding pass 2.0