Dreaded fees come to vacation rentals

Don’t look now, but vacation rental companies are piling on the fees, many of them pure junk. Among the most common: booking fees, change fees, cleaning fees, hot tub fees, parking fees, reservation fees and — everyone’s favorite — amorphous “convenience” fees.

Senate Commerce Committee staff reports airline fees need transparency and more

Since 2008, when American Airlines led the charge towards ancillary fees with the introduction of the first checked bag fees, consumer advocates have been working to get the airlines to fully disclose these growing fees at the same time that they disclose the airfares. Travelers United has been one of the leading consumer groups fighting […]

Tell AA and DOT you want a ticket and complete notice of airfare when you fly

Without a ticket, and the information contained on it, a traveler has no way of knowing which provisions of the tariff apply, and thus cannot enforce those terms against the airline. And the airline, of course, has no reason to tell the traveler about information on the ticket that might benefit the traveler in a dispute with the airline.

Consumers say "No" to increases in government fees and taxes on air travel

This is a letter that was sent to all members of the Senate Commerce Committee and the House Transportation and Infrastructure Committee regarding calls to increase fees on airline passengers. Let Congress clearly hear, “We don’t want any increases in airport, agriculture inspection or customs and immigration fees.” TO: Members of the Senate Commerce Committee […]

Improving air traffic control, new safety rules in China, airline fees to increase

Feds tout ‘major progress’ on improving air traffic control FAA chief Michael Huerta told Congress that they are making progress on improving air traffic control. “Some have argued for change saying the FAA has not delivered on air traffic modernization. I would argue that the FAA has already made major progress in modernizing our airspace […]

Newsletter – March 8, 2015

Thank you for reading Consumer Traveler/Travelers United weekly newsletter. You can subscribe to our daily email newsletter here. A week in review: Unmanned aircraft (drones), Travel industry doublespeak, Rental car travel deal, More airport taxes, United miles, Southwest’s maintenance problems Unmanned aerial vehicles aren’t just coming…they’re here! And the U.S. has already fallen behind other countries in […]