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Is Marriott’s Wi-Fi hotspot U-turn a hollow victory?

Marriott announced they will no longer block guests' personal Web hotspots but a close look at their release reveals this reprieve may be a short-lived.
By |January 19th, 2015|Getting there|0 Comments|

Oh, you want a comfortable airline seat? That’ll be extra

Bob Bradenbaugh thought he'd booked an economy class seat when he flew from Miami to Barcelona on American Airlines recently. It turns out he'd only bought half a seat.

In 2015 tell consumers the whole truth about travel costs

Truth is the New Years resolution that Travelers United works every day to fulfill with legislators, regulators and the travel industry honchos. Clear pricing allows travel consumers to comparison shop.

Airlines howl about taxes, but they don’t pay them

As we come into the holiday season when the spirit of giving spreads across the world, airlines are doing all of the taking and none of the gift-giving. Their plans are being hatched to give even less in the future.
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    Anthony Foxx leaves his mark on air travel — for better or worse

Anthony Foxx leaves his mark on air travel — for better or worse

Not quite a year on the job, Transportation Secretary Anthony Foxx is stepping into a regulatory minefield with a proposal Washington insiders refer to as Passenger Protections 3.

When airlines misrepresent the truth to you and Congress

An airline pricing bill, passed out of the House committee, is based on two major prevarications. Here's the scoop and a petition already with 35,000 names that will help consumers fight back.

What are our representatives thinking? Legalizing drip pricing is madness

The House Transportation and Infrastructure Committee passed what they mistakenly, or cynically, call the Airfares Transparency Act of 2014. These representatives listed below decided to strip consumer protections against misleading and deceptive pricing by airlines.
By |April 25th, 2014|Today|0 Comments|

Are airlines being held to a different advertising standard than other consumer products industries?

Airlines assert that a U.S. Department of Transportation (DOT) requirement that they prominently display the full price of an airline ticket (base fare, taxes, fees) in a print or online advertisement treats them differently than other industries. They are correct. There is a reason. They are treated differently on many different levels.
By |April 11th, 2014|Today|0 Comments|

Traveling with pets may cost you more than you think

A carry-on bag is included in Lana Joseph’s ticket price whenever she flies from Cleveland to Fort Lauderdale, Fla., on United Airlines. But if that carry-on includes Molly, her six-pound Yorkshire terrier, Joseph has to cough up an additional $250 round-trip.

TSA, CBP and the airlines — your pain means their profits

Both airlines and the government have been creating more and more misery with long lines and abysmal service and then charging fees for upgrades or to avoid the pain they have created. Have you found yourself in that situation.
By |March 20th, 2014|Today|0 Comments|