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    “Guaranteed late arrival” a sure thing for the hotel, less so for the traveler

“Guaranteed late arrival” a sure thing for the hotel, less so for the traveler

There was a time, not so long ago, when many hotels would allow travelers to make reservations on a “6 p.m. hold.”

Overbooked at the inn? The blame game and what to do about it

A traveler arrived at her hotel only to learn that it is overbooked. When given another room at a "sister property," she declined and showed the hotel their confirmation message. She eventually got her room; and not a bad one at that. The this raises the question, "When should you fight over your booking?"
By |December 7th, 2012|Today|11 Comments|