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    Sunday musings: Apple watch is new hotel room key, Low airline expectations, JetBlue corporate ideal

Sunday musings: Apple watch is new hotel room key, Low airline expectations, JetBlue corporate ideal

The Apple watch may change hotel check-in. Our customer service expectations may be too low for our own good. And, JetBlue sticks to good service today for future profits.
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    Sunday musings: Hotel satisfaction rises, luggage tactics, airline profits up and service down

Sunday musings: Hotel satisfaction rises, luggage tactics, airline profits up and service down

J.D. Power Reports: Hotel satisfaction reaches record high

Even with hotel fees rising and room rates increasing, it seems that

Why privacy is important for travelers

It doesn't take much consideration to realize that the security of your travel data is important, very important.

Is it it time to ban smoking at casinos?

In my experience, smoke permeates every area in most every casino-hotel which permits any smoking in their casinos.

Does Airbnb.com need regulating?

It is not easy being a disrupter, organized to share, when it comes to long-established, highly regulated businesses like hotels and taxis.

Is hotel room service overpriced?

A recent survey on the costs of room service found that a club sandwich costs an average of $16. Mac and Cheese might cost upwards of $20 with a glass of milk coming in about the same? Strangely, even with the exorbitant prices, hotels are losing money on room service. And, New York's second largest hotel just discontinued room service. Why does it survive?
By |March 13th, 2014|Today|0 Comments|

Sunday musings: Airline punctuality elusive, chance encounter with flight attendants, hotel security

We take a look at how incomplete delay data from the airlines doesn't tell the full story about schedules and problems with on-time arrivals and departures. Next, the travel editor for Conde Nast Traveler has a chance encounter with a group of United flight attendants and discovers some juicy information. Finally, hotel security is getting an upgrade with new abilities to monitor nooks and crannies of the hotels never before protected.
By |February 9th, 2014|Today|0 Comments|

Sunday musings: Toll House Cookies, drones over America, dying hotel minibars

We travel to the home of the chocolate chip cookie. Then take a look at the FAA's testing of drones. And, finally, ponder the existence of the hotel minibar — is it long for this travel world?
By |January 5th, 2014|Today|0 Comments|

What we’re reading: Court upholds right for PED searches at borders, most anticipated hotel openings, stopped toilet stops flight

Court upholds right for PED searches at border crossings, most anticipated hotel openings, toilet clog cancels flight

Sunday musings: Boarding planes faster, personal airport shoppers, selling sleep

This Sunday we take time to look at the science of boarding planes and wonder why this seems to be harder than rocket science. We hear about Heathrow Airport that is providing personal shoppers upon request to sell the best of their duty-free offerings. And, hotels begin to sell sleep with questionable remedies for deep sleep. Will sleep-deprived zombies pay extra for zzzz's?
By |December 29th, 2013|Today|0 Comments|