Hotel guest takes property to court over theft. Who’s responsible? AA trains guide dogs for flying. Cruise lines begin to redefine all inclusive packages.
Why Delta abandoned Dubai as a destination. Airline discontent spreads to ridicule and comedy. Hotel dirty secrets few write about.
The practical practice of tipping may be on the way out. What business travelers want at hotels. When half of an airline’s revenue comes from passengers who fly once or twice a year, they are important.
Custom coffee at hotels are a differentiator. Rental car insurance basics explores coverage travelers already have. And, AA states that AAdvantage FF changes coming.
At first glance, the results of the American Hotel and Lodging Association’s latest survey look alarming: American travelers make approximately 15 million “bogus” hotel bookings a year. But, results are bogus.
Here’s why wine tastes different when you’re on a plane With wine becoming one of the hallmarks of great first-class service, the airlines are trying to find wines that taste good inflight and at altitude. Some sommeliers claim that taste buds are dulled by altitude. However, my experience is that a wonderful wine tastes great […]
This is a 5-step process I often use to find cheap hotel rates. Some numbers are included from an actual stay to show how I saved over 50 percent for a stay at Country Inn & Suites in New Orleans: 5 Steps to Find Cheap Hotel Rates 1. Search on company website A friend suggested Country Inn & Suites for my trip to New Orleans. On Country Inn […]
Pilots: ‘Blinding’ lights at 49ers’ stadium a safety hazard The complaints have been mounting and even the FAA has noted problems, However, they persist. Airline pilots from many airlines have asked the 49er management to change the lighting and scoreboard testing systems. “It was blinding. It was blinding,” said [pilot] Kurowicki, who filed a complaint […]
U.S. looks at airline investors for evidence of fare collusion About a year ago, Travelers United raised this issue of airline collusion at the investor level with the Department of Justice (DOJ). It seemed to be another level of monopoly control. Studies had shown that airline stockholders were overly concentrated at the ownership/investor level and […]
At United, meet the new boss, same as the old boss Joe Brancatelli, long-time business travel columnist, is shaking his head at United Airlines’s hiring of a railroad executive to run the airline as its current CEO is run out of the company. He wants to know when the airline will hire someone with airline smarts […]