"Best price guarantee!" Does anyone care? Does anyone check?

No one wants to pay more than they have to for anything. Which no doubt is why so many suppliers and websites love to tout claims like “best price” guarantees. As a travel agent, I’ll be honest, I always look for the best price. But, do I check every possible way I might be able […]

Overbooked at the inn? The blame game and what to do about it

A traveler arrived at her hotel only to learn that it is overbooked. When given another room at a “sister property,” she declined and showed the hotel their confirmation message. She eventually got her room; and not a bad one at that. The this raises the question, “When should you fight over your booking?”

Survey — Best taxis in the world just completed a survey of taxis across the U.S. and internationally. The results are not a giant surprise, but the comments from those who participated can be insightful.

Tank-of-gas-away hotels

With the price of gasoline at an all-time high and airfares on the rise, now is the perfect time for travelers to stay closer to home and rediscover their own backyards. Indeed, many vacationers are opting for a “staycation” this year, but rather than staying put, many will find that there are great vacations only a tank-of-gas away.