Are "best price guarantees" worth anything? They are only worth something if travelers check and claim their refunds.
A traveler arrived at her hotel only to learn that it is overbooked. When given another room at a "sister property," she declined and showed the hotel their confirmation message. She eventually got her room; and not a bad one at that. The this raises the question, "When should you fight over your booking?"
Hotels.com just completed a survey of taxis across the U.S. and internationally. The results are not a giant surprise, but the comments from those who participated can be insightful.
What we’re reading: Lucky Friday the 13th, airport screeners to stick to weapons and explosives, American and Delta vie for JAL partnership
If you're looking to book a hotel, wait until Friday, November 13 because hotels.com is discounting a lot of their hotels.
Days Inn isn't having a good day. This morning I reported on Charles McGovern, the Days Inn guest who booked a room at the wrong Days Inn and ended up losing $220. I've just wrapped up another Days Inn case that involves the loss of almost the same amount of money.
Scott Booker is the chief hotel expert and guest advocate for Hotels.com. I asked him about this summer's unprecedented crop of hotel bargains and how to take advantage of them in a recessionary economy, plus the outlook for new hotel fees.
With the price of gasoline at an all-time high and airfares on the rise, now is the perfect time for travelers to stay closer to home and rediscover their own backyards. Indeed, many vacationers are opting for a "staycation" this year, but rather than staying put, many will find that there are great vacations only a tank-of-gas away.