Airlines can have delay after delay and change in schedule after change in schedule. But, when passengers have to make changes (often because of an airline’s changes), they get slapped with hefty change fees and a change in airfare. It is not just. Airlines should bear some burden of their random schedule changes and cancellations.
A quick trip on Southwest Airlines reminded me of the one thing legacy carriers don’t offer any of their fliers — consistency.
Legacy airlines that have thrown their business plan eggs into the international travel basket may soon be feeling a big profit pinch. No, low-cost carriers aren’t coming into the system to push prices lower. Fewer businessmen and vacationers are flying intercontinentally.