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    Why are these hotel confirmations “irksome to the extreme”?

Why are these hotel confirmations “irksome to the extreme”?

Sometimes, even environmentally-conscious companies have ridiculous policies. Here's a Marriott story.

15 travel emergency kit basics

Superstorm Sandy stranded countless travelers in the northeastern area of the US, which points to the need for all travelers to have an emergency kit. Ned Levi has information for you to create an emergency kit for travelers with his list of his top 15 traveler emergency kit basics.
By |November 5th, 2012|Columns|9 Comments|

Forced to buy a new airline ticket

On his return flight from Madrid to San Juan, Jose Morales is forced to buy a one-way ticket because of an error made by Expedia. Now the agency wants him to contact the airline for a refund. Can it do that? And what of its "promise" to take care of any problems that come up?