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Why you still want a paper travel itinerary, and what you want on it.

It’s hard to believe that there was a time in the not-too-distant past when travelers needed paper tickets to fly. And even when there was an e-ticket option, many preferred having actual tickets in hand. These days, not only are almost all tickets electronic, many people travel casually with no paper at all. But, in […]


Why are these hotel confirmations "irksome to the extreme"?

In the records of travel industry ridiculousness, the humble hotel confirmation merits hardly a mention. After all, it’s a piece of paper with your name on it, right? Not if you’re Douglas Shachnow, and not if you’re staying at Newark Liberty International Airport Marriott. “I have to make a two-night stop in the New York […]


15 travel emergency kit basics

Superstorm Sandy stranded countless travelers in the northeastern area of the US, which points to the need for all travelers to have an emergency kit. Ned Levi has information for you to create an emergency kit for travelers with his list of his top 15 traveler emergency kit basics.


Forced to buy a new airline ticket

On his return flight from Madrid to San Juan, Jose Morales is forced to buy a one-way ticket because of an error made by Expedia. Now the agency wants him to contact the airline for a refund. Can it do that? And what of its “promise” to take care of any problems that come up?