Codeshares — good for the airlines, not so good for consumers?

Airlines love code-shares. They allow carriers to market and sell and advertise flights to destinations to which they don't actually fly. From a consumer point of view, there aren't many benefits. But airlines are more likely to help out with a delay or missed connection if all flights are on one ticket. On the other hand, a codeshare flight can lull passengers into a false sense of security and have real disadvantages.
By |July 30th, 2013|Today|8 Comments|

Most unrealistic minimum connection ever? 30 minutes at JFK between different terminals!

United Airlines with their code-share partner Swiss may have come up with the best minimum connecting time, or rather, worst, I've seen — a 30-minute connection to an international flight, with two different carriers, in two different terminals, at JFK Airport.
By |January 29th, 2013|Today|15 Comments|

What we’re reading: SWISS flys on Times Square subway shuttle, Delta invests $1.4B in LGA and JFK, hangover bus, biofueled 787

SWISS Airlines welcomes passengers aboard the NYC Time Square shuttle, Delta invests $1.4B in LaGuardia and JFK, the Las Vegas' hangover bus, 787 powered by biofuel takes off

Swiss International Air Lines agent becomes a traveler’s best friend

It was one of those theoretically simple changes that turned out to be a potential nightmare. A client booked an advance-purchase business class ticket and then found he needed to change the return to come back earlier. This can be a very expensive proposition.
By |October 19th, 2010|Today|1 Comment|

Lufthansa succeeds in uniting all German-speaking airlines

The final verdict was issued by the competition committee at the E.U. and now Austrian Airlines will become a part of Lufthansa joining Swiss to complete the German-speaking trifecta. This gives Lufthansa a solid footing in all air transportation routes connecting central Europe.
By |September 9th, 2009|Today|0 Comments|

Why have U.S. airlines surrendered their leadership?

Charlie LeochaOnce upon a time, US airlines were the envy of the industry. American carriers served more passengers than any international airline. They flew the latest planes with the finest amenities. What happened?
By |January 28th, 2009|Columns|7 Comments|

Swiss Air Lines and US Airlines codeshare

Swiss International announced an improbably codeshare arrangement with US Airways.
By |April 30th, 2008|Today|0 Comments|

SWISS upgrades European fleet

In a stark contrast to U.S. legacy carriers bent on using airplanes until they are totally worn out, SWISS International Airlines is in a program of upgrading their European fleet.
By |April 10th, 2008|Today|0 Comments|