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Kudos to Hyatt for not playing games with free WiFi

It's about time. Hyatt Hotels makes it simple — Free WiFi at all Hyatt Hotels, worldwide, period, no matter how or by whom the reservation is booked.

One reason why airline fuel surcharges are still sky high

When airlines apply discounts and commissions to airfares, it behooves them to keep the fare low and raise the surcharges. That way they keep more money on discounts and pay less commissions on sales.
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    How new hotel booking apps and websites may be costing travelers

How new hotel booking apps and websites may be costing travelers

New hotel websites featuring last-minute bookings may be making traditional 24 cancellation policies a relic of the past.
By |January 13th, 2015|Today|0 Comments|
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    5 issues with hidden-city ticketing — should United & Orbitz have let a sleeping website lie?

5 issues with hidden-city ticketing — should United & Orbitz have let a sleeping website lie?

Hidden-city tickets has been around for decades. The latest United/Orbitz suit against a website highlighting the savings may end up backfiring and causing more problems for both airlines and passengers trying to game the system.

7 tips for making tight airline connections

The best rule is don't purchase airline tickets with tight connections. But, if you must, here are 7 rules that will help travelers make short connections.
  • Doc - Dec 8, 2014, 22-28
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    The two biggest mistakes many travelers make when complaining

The two biggest mistakes many travelers make when complaining

Travel is great, when everything works and sometimes even when everything isn't so perfect. But there are also those days and experiences that go beyond the point of "grin and bear it."
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    Mileage Plus “Friends and Family” change really hurts — even for big spenders

Mileage Plus “Friends and Family” change really hurts — even for big spenders

The United Mileage Plus "Friends and Family" change that really hurts even for big spenders. They will not be allowed to pass along elite perks with their miles when giving away tickets.
By |December 2nd, 2014|Today|0 Comments|

How Marriott’s free WiFi offer is anti-consumer

Marriott made travel industry news last week by announcing that starting in January, all members of their Marriott Rewards

By |November 11th, 2014|Today|0 Comments|

5 rules for flying on regional carriers

If travelers end up on a regional carrier, here are five rule to follow that can make your trip, if not more comfortable, at least potentially, less miserable.

The irrational Ebola fear factor

Ebola is a scary disease. No question, it is horrible for the people of West Africa. But, the fear is becoming irrational as travelers cancel trips to the rest of Africa. Janice serves up a dose of reality.
By |October 29th, 2014|Today|0 Comments|