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What to do about misleading hotel resort fees

Hotels like to compare their mandatory daily surcharges to airline fees, but the truth is, they’re nothing like them.

8 great reasons NOT to use a travel agent

Travel consumers have a choice when planning trips. You can hire a travel professional, book everything yourself, or some

By |April 2nd, 2015|McCool's Tips|0 Comments|
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    Is searching for "deals" taking the joy out of anticipating travel?

Is searching for "deals" taking the joy out of anticipating travel?

Getting there is half the fun.

The other half? For many travelers, it’s finding a deal.

Planning an upcoming vacation can

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    United-Lufthansa nightmare — even agents are confused by FF upgrades

United-Lufthansa nightmare — even agents are confused by FF upgrades

Everyone loves earning frequent flier miles. Redeeming them, however, is a whole different story.

There are times when using miles

By |March 25th, 2015|Getting there|0 Comments|

Most United frequent fliers will be getting fewer miles

From now on, most United frequent flier program members will be earning far fewer award miles that they did with the previous program. Do they even know? Janice Hough predicts major surprises.
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    Marriott points now expire, Disney ups prices, millennials use travel agent more

Marriott points now expire, Disney ups prices, millennials use travel agent more

Marriott sets point expiration rules, Disney increases ticket prices to almost $100, millenials more likely to hire travel agents

Kudos to Hyatt for not playing games with free WiFi

It's about time. Hyatt Hotels makes it simple — Free WiFi at all Hyatt Hotels, worldwide, period, no matter how or by whom the reservation is booked.

One reason why airline fuel surcharges are still sky high

When airlines apply discounts and commissions to airfares, it behooves them to keep the fare low and raise the surcharges. That way they keep more money on discounts and pay less commissions on sales.
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    How new hotel booking apps and websites may be costing travelers

How new hotel booking apps and websites may be costing travelers

New hotel websites featuring last-minute bookings may be making traditional 24 cancellation policies a relic of the past.
By |January 13th, 2015|Today|0 Comments|
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    5 issues with hidden-city ticketing — should United & Orbitz have let a sleeping website lie?

5 issues with hidden-city ticketing — should United & Orbitz have let a sleeping website lie?

Hidden-city tickets has been around for decades. The latest United/Orbitz suit against a website highlighting the savings may end up backfiring and causing more problems for both airlines and passengers trying to game the system.