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Newsletter — May 17, 2015

Thank you for reading Consumer Traveler/Travelers United weekly newsletter. You can subscribe to our daily email newsletter here. A week in review: Road rage report, Headlight limitations, Benefits of Open Skies agreements, Pictures on planes, Seat surcharges, Cruising in Venice Texters, tailgaters, left-lane hogs. Those are only three of the many driving habits that cause road rage. […]


Sunday musings: Ban one-way streets, Tittygrams, airlines and refugees

Why one-way streets are bad for everyone but speeding cars A surprising study reveals that one-way streets are problematical for those who live on them. It’s also easier on a high-speed one-way road to keep an eye out for police or flee from the scene of a crime. At least, this is the pattern Gilderbloom, […]


What do airline consumers complain about most?

During the past couple of weeks, two reports about the state of the airline industry and its consumer satisfaction were released. One showed airline statistics regarding consumer issues dropping. The other purported to show airlines’ consumer satisfaction rising. What the heck? The first was the national Airline Quality Rating (AQR). It is the premier statistical […]


6 times to pay a preferred seat surcharge, even if you don’t need legroom

Airlines have gotten very good at getting consumers to pay for things that used to be free. As irritating as the practice is, there are some times when the extra dollars are really worth it. Preferred seats with extra legroom are especially popular. I admit, even though I am a short person with short legs, […]


Sunday musings: Biking Rte. 66, Drone film festival, US/Gulf airline competition

Route 66 by Bicycle: The Complete Guide For years, Route 66 has been iconic. It was the highway that stitched the big cities of the east with the West Coast before eventually succumbing to the Interstate Highway System. Today is a shadow of its past, but still full of nostalgia along the bits and pieces […]


If your schedule changes, you pay. Why shouldn’t airlines do the same?

Airlines love to slap us with change fees when our schedules change. Although, as frequent travelers all know, especially this winter, airline schedules are an inexact science. Most airlines, if pushed, will refund tickets when their flights are sufficiently delayed; that refund policy is in and of itself an inexact science. As a client of […]


Newsletter – February 15, 2015

Thank you for reading Consumer Traveler/Travelers United weekly newsletter. You can subscribe to our daily email newsletter here. A week in review: Avoiding baggage fees, fee waivers, boarding flights too early and romance Let’s face it. Baggage fees are a nuisance. Consumers feel like those fees are another money grab by the airline. Charles McCool explains […]