American Airlines one of the main airlines in the One World Alliance with British Airways said that Heathrow was the worst airport that they serve in Europe.
A Reuters release quoted Don Langford, head of customer services Europe for American Airlines, in an interview with the BBC.
“I would have to say that Heathrow is in many ways the worst of all the airports that my company flies to in Europe.”
This is amazingly frank talk when American Airlines disses its main European partner’s hub and after AA moved their Gatwick operations to Heathrow.
Gads! AA flies from JFK, ORD and DFW here in the USA. All are tough airports for connections between air traffic, ground traffic and weather problems.