What we’re reading: Newark tarmac delays, Travelocity introduces free concierge service, UA & AA tax dodges

British Airways

Stuck on a plane for hours: DOT investigating Newark Liberty airport delay

The US Department of Transportation is investigating why passengers aboard a British Airways flight from Newark to London sat on the tarmac for 334 minutes as a nor’easter swirled around the jet.

Under federal regulations, international flights can’t stay on the tarmac for more than four hours without giving passengers a chance to disembark.

The delay — tied for the longest delay last year — is under investigation by the federal Department of Transportation. British Airways could face a hefty fine.

Travelocity first online travel agency to introduce free concierge service

Travelocity announced that it is offering free concierge service for those who book a flight and hotel vacation package.

After a Travelocity customer completes a vacation package booking, he/she will receive a special phone number via email for the concierge service. To take advantage of the service before, during and/or up to two days after the trip, the customer needs only to call the number.

Illinois RTA sues United, American Airlines for operating ‘sham’ offices
The Northern Illinois Regional Transportation Authority is suing American Airlines and United Airlines for operating “sham” offices out of Sycamore, Illinois, to avoid paying higher taxes.

“Two of the world’s largest airlines are running sham business operations that have deprived Chicago and Cook County taxpayers, as well as public transportation agencies, of nearly $300 million over the last seven years,” RTA said in a statement.

  • bodega3

    So Travelocity is now actually acting like a travel agency with this service?