spiritair

Spirit responds to ‘most-complained-about’ label

On Wednesday we reported how Spirit was ranked number one for the ‘most-complained- about’ airline. On Thursday, CEO Ben Baldanza responded to that designation as well as a $24 discount.

“We care about every one of our customers and work hard to deliver what they value most: safe, reliable transportation to where they want to go at a lower cost than other airlines,” Baldanza says in the letter, which was sent to media outlets that reported on the results of the study. “That’s because we know that the No.1 thing that makes our customers happy is getting where they want to go for less.”

“We’ve all learned that there’s always ‘more to the story,’ and there is here, too,” Baldanza adds.

You can read the text of Baldanza’s letter here.

10 things you didn’t know about Las Vegas

There’s more to Las Vegas than gambling, shows, and weddings. Here are ten things you may not know.

City of culture
Las Vegas is a big museum town — in its own way.

We have the Neon Museum, a dazzling pile of obsolete signage, from vast casinos such as the Stardust and Moulin Rouge to roadside motel dice or the smiling shirt advertising a dry cleaner.

At the Mob Museum, you can see Kefauver’s courtroom, where mafiosos testified before senators, as well as the bullet-riddled brick wall from the St. Valentine’s Day Massacre.

The National Atomic Testing Museum has history, science and bombs. At the Pinball Hall of Fame, you can admire (and play) hundreds of games.

Dream of driving the 1932 Rolls-Royce Phantom II at the Auto Collections or check out Gypsy Rose Lee’s g-string at the Burlesque Hall of Fame or visit the brand new Polaroid Museum, which is set to open Thursday.

FAA requiring all flights to have GPS tracking system by 2020

After the incident with Malaysia Airlines MH370, the FAA is requiring airlines to implement GPS tracking, known as ADS-B, by 2020.

ADS-B allows controllers to monitor an aircraft using GPS satellite tracking instead of current ground-based radar. The problem with radar is that it doesn’t cover some spots around the world, and ADS-B will make sure those particular spots are accounted for (as well as everywhere else around the globe).

Currently, only 100 of the 230 air traffic facilities across the country use ADS-B. But by 2020, all will be onboard.