United Continental Airlines  737-900ER Flyaway Take Off

Airline passengers rank United among worst for service, Southwest best

After analyzing five years worth of airline passenger complaints, the US Public Interest Research Group found that United ranked second among the worst airlines for service. Spirit Airlines was first.

Sara Smith is program director for the Texas Public Interest Research Group. She says complaints against United spiked in 2012, in the wake of its merger with Houston-based Continental.

“Consumers saw a lot of computer problems as they were trying to merge the two. Lots of lost flights, lots of lost baggage, and just a lot of complaints coming out of issues that really came from the merger. And since that’s settled a bit, complaints have fallen, but they still remain one of the most complained about.”

Coming soon: Superjumbos with no economy seats

Skymark Airlines, based in Japan, will soon put in an Airbus A380 with no economy seats.

In August, Skymark will take delivery of the first of four Airbus A380 superjumbos it plans to fly to international destinations, including London, Paris, Frankfurt and New York.

The A380s will have 114 almost-lie-flat business class bed seats of 152 cms (60 inches) per seat row upstairs, and the entire downstairs devoted to 280 premium economy seats.

Best places to experience Native American culture

If you want to see arts and treasures of the Native Americans, check out these museums.

National Museum of the American Indian (Washington, D.C.)

The National Museum of the American Indian is the Smithsonian Institution’s great national repository of American Indian art and culture on the National Mall.

“Our world-class collection covers cultures from North, Central and South America and totals more than 800,000 items,” says museum director Kevin Gover. “Our Mitsitam Native Foods Cafe was the first Zagat-rated museum cafe in Washington and has a devoted following.”